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Category Archives: CUCM

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Installing Vmware Tools using Interactive Method CUCM

Installing Vmware Tools using Interactive Method CUCM Trying to install VMWare Tools using interactive method? Use the below procedure which will help you installing vmware tools in Cisco Unified Communications Manager or Cisco Unity Connection? Configuration in ESXi Login to ESXi host > Locate your

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Modifying License Mac on CUCM/CUC/UCCX/

Modify License MAC on CUCM, CUC or UCCX Do you want to modify the license mac for your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX? Here is the procedure to modify the license mac. First and the foremost, you need to

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CUCM, Cisco Unity Connection, UCCX Root Access

Get Root Access to your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX. There are many advantages of having root access to the system but there are some dis-advantages also unless you know what you are doing with your root access. Root

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Bypass CUCM or Cisco Unity Connection hardware check

Hacking or Bypassing Hardware Check for UC Applications like CUCM, CUC, IM&P, UCCX. Sometimes when you setup your own lab at your home and you have limited hardware resources, it gets difficult to install UC application, specially Cisco Unity Connection. You will not get an

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Activate and Verify Extension Mobility Service Cisco

Activate and Verify Extension Mobility Service in Cisco Note:  I’ve also seen where multiple call managers are being used to register phones, however, the Cisco Extension Mobility Service is not active on all servers.  Watch out for this. From the Navigation menu select Cisco Unified CallManager

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Differentiate between Restricted CUCM and Unrestricted CUCM

Restricted vs Unrestricted CUCM? Recently i was asked by one of blog follower a question – “How to differentiate between a CUCM Restricted version and CUCM Unrestricted version”? This post is dedicated to the new Cisco Voice Techies who want to know how to differentiate.

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How to configure Single number reach ?

Configure Single Number Reach (SNR) Cisco Unified Mobility application known as Mobile Connect, commonly called Single Number Reach (SNR), provides Cisco Unified Communications users with the ability to be reached via a single enterprise phone number that rings on both their IP desk phone and

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Cisco VG224 FXS Port Unknown

Cisco VG224 FXS Port shows Unknown While working on VG224, the device shows all ports as unknown status on Call Manager.   This issue is found rarely, but you have some steps to diagnostic: network connectivity, protocol, voice ports. In my case, the VG is

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Track Media Resource (Transcoder) Utilization via RTMT

Track Media Resource (Transcoder) Utilization via RTMT There are times when the configured DSP resources on the Voice Gateways are not sufficient to serve the sessions (over utilized) or there might be chances that the DSP resources are under utilized. To track how many sessions

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Claudio Quiroz Cabello

Electrical Engineer CCNA Collaboration CCNA Voice CCNA R&S. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. I have 5 years of experience working in Telephony Multivendor Projects. I am also 3 years of experience working in Support and implementation about Cisco Collaboration platforms: UCS server, UCM, Cisco Unity, Presence Server, Jabber, Gateway. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. If you need to contact me, please you can writte me.

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Kanishka Singh

CCNA Routing and Switching
Am a technology enthusiast. Having 1. 9+ years of experience in the domain. I work in network support providing support with implementation, maintaining and precisely troubleshooting the infra.
Realm of collaboration makes me want to learn and face new challenges more and more.

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