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Category Archives: CUCM

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How to collect packet capture from Cisco IP Phone

Collecting Packet Capture from Cisco IP Phone There are instances that you might be asked to collect packet capture from Cisco IP Phone or I would say that you may need the packet capture for your own troubleshooting and learning purposes. For example : You

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Step by Step Cisco IM & Presence Configuration

Step by Step IM & Presence Configuration Are you looking to configure IM & Presence step by step? Do not worry, here are the steps that would help you to configure IMP from scratch. Assuming that you have already installed IM & Presence. Activating IM

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CUCM Database Traceback DBReplrtstate py Error

CUCM Database Traceback DBReplrtstate py Error While working on Cisco Unified Communications Manager, you may receive an error “Database Communications Error” when you access CUCM Web Page. Also when you try to run “utils dbreplication runtimestate”, you may receive below shared error : admin:utils dbreplication

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Activate and Verify Extension Mobility Service Cisco

Activate and Verify Extension Mobility Service in Cisco Note:  I’ve also seen where multiple call managers are being used to register phones, however, the Cisco Extension Mobility Service is not active on all servers.  Watch out for this. From the Navigation menu select Cisco Unified CallManager

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CCIE Collaboration Written – Question on LDAP

CCIE Collaboration Written – Question on LDAP There is a question which you may get when you write CCIE Collaboration Written. The question is on LDAP. Question: A User is an active user on Cisco Unified CM Deployment with fully functional LDAP synchronization and authentication to

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Cisco PLM – Security Error on CUCM CUC and CER

Cisco PLM – Security Error on CUCM CUC and CER Recently i was working on Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Emergency Responder (CER) and Prime License Manager (PLM) upgrade where i had to upgrade all the products from 11.0.x to 11.5.x . CUCM,

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CUCM BAT Import Error 19145 An Alternate Number can only…

CUCM BAT Import Error : 19145 An Alternate Number can only be associated to directory number of line template Are you trying to import Phone.csv file using Bulk Administration Tool (BAT) in Cisco Unified Communications Manager (CUCM)? There are chances that you might hit an error