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Category Archives: CUCM

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Call Back Feature – Cisco Unified Communication Manager

Hello All, What is Call Back feature in Cisco Unified Communication Manager? The Call Back feature allows you to receive call-back notification on your Cisco Unified IP Phone when a called party line becomes available. For example:- Phone A is calling Phone B. Phone A

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Extension Mobility Cross Cluster (EMCC) – Configuration

Extension Mobility Cross Cluster (EMCC) – Configuration What is Extension Mobility Cross Cluster?  Extension Mobility enables you to login within the cluster (intra-cluster) whereas Extension Mobility Cross Cluster (EMCC) enables you to login from a home cluster to a phone at visiting cluster (inter-cluster). This

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CUAC Ports not Registering after CUCM Upgrade 11.5.1

CUAC Ports not Registering after CUCM Upgrade 11.5.1 We had to start our upgrade on the weekend. Cisco Unified Communications Manager (CUCM) and CUC (Cisco Unity Connection) upgrade from 11.0 to 11.5 version. Cisco Unified Attendant Console Advanced 11.0.1 was also present in the environment but it

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Step by Step Cisco IM & Presence Configuration

Step by Step IM & Presence Configuration Are you looking to configure IM & Presence step by step? Do not worry, here are the steps that would help you to configure IMP from scratch. Assuming that you have already installed IM & Presence. Activating IM

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CUCM Error – Exceeded timed threshold of 3600 seconds

CUCM Error – Exceeded timed threshold of 3600 seconds Are you facing an error which says: The installation has encountered a unrecoverable internal error. For further assistance report the following information to your provider. Command “/opt/cisco/install/bin/pmNormalizeGeneric/etc/opt/cisco/install/component_install_cmd-list” has exceeded timed threshold of 3600 seconds.  The system

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Convert Bulk LDAP Users into Local Users CUCM

Convert Bulk LDAP Users into Local Users CUCM In our last post, we learned how to convert LDAP users to Local Users via GUI and CLI. The GUI method is useful is useful when you have only few users and the CLI method was useful

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Configuring Cisco Call Detail Record (CDR)

CDR Reporting? What is a CDR Report? CDR (Call Detail Record) – According to the definition given webopedia, in IP Telephony, a call detail record is a data record that contains information related to a telephone call, such as the origination and destination addresses of

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CUCM BAT Import Error 19145 An Alternate Number can only…

CUCM BAT Import Error : 19145 An Alternate Number can only be associated to directory number of line template Are you trying to import Phone.csv file using Bulk Administration Tool (BAT) in Cisco Unified Communications Manager (CUCM)? There are chances that you might hit an error