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Convert LDAP Users to Local Users in CUCM

Convert LDAP Users to Local Users in CUCM

When your Cisco Unified Communications Manager End Users  is synced via LDAP and there is a requirement to convert the LDAP synced Users to a Local User, it becomes a difficult task. There are two ways you can convert the LDAP users to Local Users i.e., via GUI and CLI.

GUI Method

  • Login to Cisco Unified Communications Manager
  • Go to User Management > End Users > Click on Find
  • Find the user which you would like to convert a LDAP User into Local User
  • Check Mark > Convert LDAP Synchronized User to Local User
  • Click on Save

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Command Line Interface (CLI) Method:  

When you have only Few Users:

  • Do a SSH using Putty onto the Cisco Unified Communications Manager
  • Enter Username and Password
  • Enter the command    run sql update enduser set fkdirectorypluginconfig=NULL where userid=’<userid>‘           —– Replace <userid> with the actual User ID on CUCM
  • This should return the query as  “Rows: 1” and you can also verify in Cisco Unified Communications Manager End User and the user should show as a Local User now.

When you have Many Users:

  • Enter the command    run sql update enduser set fkdirectorypluginconfig=NULL where userid IN (‘userid1‘, ‘userid2‘, ‘userid3’, ‘userid4‘, ‘userid5‘)      —– Replace userid1, userid2, userid3 … and further with the actual User ID on CUCM
  • Verify the Users in Cisco Unified Communications Manager End User and the users should show as Local Users.

Hope this helps!!

Published by Team UC Collabing

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Claudio Quiroz Cabello

Electrical Engineer CCNA Collaboration CCNA Voice CCNA R&S. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. I have 5 years of experience working in Telephony Multivendor Projects. I am also 3 years of experience working in Support and implementation about Cisco Collaboration platforms: UCS server, UCM, Cisco Unity, Presence Server, Jabber, Gateway. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. If you need to contact me, please you can writte me.

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Kanishka Singh

CCNA Routing and Switching
Am a technology enthusiast. I work in network support providing support with implementation, maintaining and precisely troubleshooting the infra.
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