In our last post, we understood the functionality of VoIP Detective. In this article, we will focus on how to install and configure VoIP Detective. How to install VoIP Detective? To install VoIP Detective, you need to get the license and OVA file from VoIP
CDR Reporting? What is a CDR Report? CDR (Call Detail Record) – According to the definition given webopedia, in IP Telephony, a call detail record is a data record that contains information related to a telephone call, such as the origination and destination addresses of
VoIP Detective – An excellent CDR analysis tool There are three articles written on VoIP Detective and they are as follows: What is VoIP Detective? Who needs this tool? Pricing Plan? Installation and Configuration of VoIP Detective Demonstration of the tool – Result What is
Cisco CDR Reporting Tool Automated When you are working on the CDR Dump either for reporting or troubleshooting, are you tired of converting Signed Integers to an IP Address or referring to the cause codes again and again and do your analysis? I have created
Cisco Unified Communications Manager Cluster ID Change Cluster ID parameter is an unique identifier for the clusters. By default the value for Cluster ID is set to “StandAloneCluster”. When configuring Extension Mobility Cross Cluster (EMCC) or Intercluster Lookup Service (ILS), cluster id has to be unique
Codec Mismatch – How to troubleshoot with CDR Report We know there are various ways of troubleshooting issues related to codec but how do we troubleshoot if we do have access to CDR Reports only? Well, get the Calling Party Number, Called Party Number, Date
Convert Cisco CDR EPOCH Date and Time In part 1, we have seen the configuration and creation of the CDR Report. Now lets go more deeper and further. In Part 1, did you realize that the CDR Report which was shown, the time was in
Analysis of Cisco CDR Report Now let’s talk more into dept and now its time to explore the CDR fields. I will share examples and will try to explain the records as well. Follow the below screenshot and i will go one after another. First
In our last post, we understood the installation and configuration process of VoIP Detective. In this article, we will see the results. For testing purpose, i made few calls to ensure that the CDR records are getting imported and the reports are getting generated. The