CUCM or CUC – Tweak Maximum Number of Rows Per Page Sometimes we urge to see the maximum number of configuration to be presented in CUCM but there is a limit that configuration can be shown between 50 to 250 devices per page. For example
Cisco Hunt Group call waiting Queue Status Configure Hunt Group Queue statistics / status on Cisco IP Phone for the calls coming into hunt pilot queue which will help you to know how many calls are waiting into the Queue. This helps supervisor or agents to
Cisco CDR Reporting Tool Automated When you are working on the CDR Dump either for reporting or troubleshooting, are you tired of converting Signed Integers to an IP Address or referring to the cause codes again and again and do your analysis? I have created
How to obtain Installation Details from CUCM Certificate Information from Publisher? Today, lets talk about how to gather the installation details from CUCM Certificate Information like Organization, Unit, Location, State and Country. Let’s assume that you have already installed a Publisher a year ago and
Configuring Standard Local Route Group CUCM Standard Local Route Groups(sLRG) is a feature which helps in reducing the complexity and maintenance of the numbering dial plan when you have a large number of locations/sites. It can be used in a scenario where the dial plan
Cisco UCCX IPPA Phone Agent Login Service Cisco Agent Desktop on Windows machine or Cisco IP Phone Agent Service (IPPA) on IP Phone allow agents to take calls whey the call comes into the Queue. Agent has to be in READY state before the call is
When a DN becomes Inactive or remains Active? Do you know when does a directory number becomes “Inactive” or remains “Active” after you delete IP Phone or Disassociate Directory Number on Cisco Unified Communications Manager (CUCM)? Well, i am sure most of you are aware of
CSCuc63312 : Not enough disk space in the common partition for upgrade If you are upgrading your CUCM from 9.x version to a higher version, you may encounter an issue stating “there is not enough disk space in the common partition to perform the upgrade”
CUCM Inactive LDAP Users to Active LDAP Users There might be some certain requirements when you might asked to convert Inactive LDAP Users to Active LDAP Users and then Convert them into Local Users in Cisco Unified Communications Manager (CUCM). If yes, then below steps will
Migrating ITL files between CUCM Clusters When migrating IP Phones from CUCM version 8 on wards to a newer version, you may encounter IP Phones registration issues because of security feature which uses ITL (Initial Trust List) files. This will not allow you to register