Extension Mobility Bulk Login and Logout without PIN Are you looking for Remote Bulk Login/Logout Extension Mobility tool without PIN? If yes, then you search is over. This tool can help you to login or logout (individual/bulk) user(s) or do a cluster logout as well.
Cisco Hunt Group call waiting Queue Status Configure Hunt Group Queue statistics / status on Cisco IP Phone for the calls coming into hunt pilot queue which will help you to know how many calls are waiting into the Queue. This helps supervisor or agents to
How to obtain Installation Details from CUCM Certificate Information from Publisher? Today, lets talk about how to gather the installation details from CUCM Certificate Information like Organization, Unit, Location, State and Country. Let’s assume that you have already installed a Publisher a year ago and
Prepare Cluster for Rollback to Pre-8.0 When migrating IP Phones from clusters from 8.X on wards to 9.X /10.X /11.X versions, you may encounter issue with security files i.e., ITL files (Initial Trust List). which is a new security feature by default. The ITL files
CUCM or CUC – Tweak Maximum Number of Rows Per Page Sometimes we urge to see the maximum number of configuration to be presented in CUCM but there is a limit that configuration can be shown between 50 to 250 devices per page. For example
Cisco UCCX IPPA Phone Agent One Button Login Have you configured One Button Login for Cisco IP Phone Agent Service (IPPA)? One button IPPA Service will allow you to login to Cisco IP Phone Agent service without entering the Name, Extension and Password. For One
Convert LDAP Users to Local Users in CUCM When your Cisco Unified Communications Manager End Users is synced via LDAP and there is a requirement to convert the LDAP synced Users to a Local User, it becomes a difficult task. There are two ways you
Cisco UCCX IPPA Phone Agent Login Service Cisco Agent Desktop on Windows machine or Cisco IP Phone Agent Service (IPPA) on IP Phone allow agents to take calls whey the call comes into the Queue. Agent has to be in READY state before the call is
CUCM Asterisk SIP Settings (Basic) In one of our post we have learned how to create Cisco Unified Communications Manager (CUCM) to Asterisk SIP Trunk. In case if you have not followed the link, you can refer to it. (https://www.uccollabing.com/2014/05/16/cucm-asterisk-trunk-integration/). I have received many comments
RTMT Plugin Installation Error on Windows Machine Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI