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Tag Archives: CUCM

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Extension Mobility Bulk Login without PIN

Extension Mobility Bulk Login and Logout without PIN Are you looking for Remote Bulk Login/Logout Extension Mobility tool without PIN? If yes, then you search is over.  This tool can help you to login or logout (individual/bulk) user(s) or do a cluster logout as well.

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Cisco Hunt Group call waiting Queue Status

Cisco Hunt Group call waiting Queue Status Configure Hunt Group Queue statistics / status on Cisco IP Phone for the calls coming into hunt pilot queue which will help you to know how many calls are waiting into the Queue.  This helps supervisor or agents to

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Prepare Cluster for Rollback to Pre-8.0

Prepare Cluster for Rollback to Pre-8.0 When migrating IP Phones from clusters from 8.X on wards to 9.X /10.X /11.X versions, you may encounter issue with security files i.e., ITL files (Initial Trust List). which is a new security feature by default. The ITL files

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Cisco UCCX IPPA Phone Agent One Button Login

Cisco UCCX IPPA Phone Agent One Button Login Have you configured One Button Login for Cisco IP Phone Agent Service (IPPA)? One button IPPA Service will allow you to login to Cisco IP Phone Agent service without entering the Name, Extension and Password. For One

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Convert LDAP Users to Local Users in CUCM

Convert LDAP Users to Local Users in CUCM When your Cisco Unified Communications Manager End Users  is synced via LDAP and there is a requirement to convert the LDAP synced Users to a Local User, it becomes a difficult task. There are two ways you

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Cisco UCCX IPPA Phone Agent Login Service

Cisco UCCX IPPA Phone Agent Login Service Cisco Agent Desktop on Windows machine or Cisco IP Phone Agent Service (IPPA) on IP Phone allow agents to take calls whey the call comes into the Queue. Agent has to be in READY state before the call is

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CUCM Asterisk SIP Settings (Basic)

CUCM Asterisk SIP Settings (Basic) In one of our post we have learned how to create Cisco Unified Communications Manager (CUCM) to Asterisk SIP Trunk. In case if you have not followed the link, you can refer to it. (https://www.uccollabing.com/2014/05/16/cucm-asterisk-trunk-integration/). I have received many comments

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RTMT Plugin Installation Error on Windows Machine

RTMT Plugin Installation Error on Windows Machine Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI