Configuring Cisco Call Detail Record (CDR)
CDR Reporting? What is a CDR Report? CDR (Call Detail Record) – According to the definition given webopedia, in IP Telephony, a call detail record is a data record that contains information related to...
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CDR Reporting? What is a CDR Report? CDR (Call Detail Record) – According to the definition given webopedia, in IP Telephony, a call detail record is a data record that contains information related to...
Prepare Cluster for Rollback to Pre-8.0 When migrating IP Phones from clusters from 8.X on wards to 9.X /10.X /11.X versions, you may encounter issue with security files i.e., ITL files (Initial Trust List)....
CUCM Asterisk SIP Settings (Basic) In one of our post we have learned how to create Cisco Unified Communications Manager (CUCM) to Asterisk SIP Trunk. In case if you have not followed the link,...
CSCuc63312 : Not enough disk space in the common partition for upgrade If you are upgrading your CUCM from 9.x version to a higher version, you may encounter an issue stating “there is not...
Installing Vmware Tools using Interactive Method CUCM Trying to install VMWare Tools using interactive method? Use the below procedure which will help you installing vmware tools in Cisco Unified Communications Manager or Cisco Unity...
LDAP User Search Base CUCM/CUC Are you configuring LDAP for Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC)? Not good with Windows Servers and struggling with LDAP User Search base? Don’t worry,...
CUCM Hunt Group Hlog Login and Logout Most of us are aware what Hunt Pilot is and how the calls are triggered to the extensions when someone dials a number which is mapped to...
Simultaneously call routing between Cisco Unified Communications Manager and Microsoft Teams using SNR Recently in our last post, we worked on integrating CUCM with Microsoft Teams (Direct Routing). In case you missed to read...
CUCM Bulk Certificate Import Error – Bug CSCuy43181 In our last post we discussed about “Migrating ITL files between CUCM Clusters (article link shared below). You may encounter an error while importing the consolidated...
How to obtain Installation Details from CUCM Certificate Information from Publisher? Today, lets talk about how to gather the installation details from CUCM Certificate Information like Organization, Unit, Location, State and Country. Let’s assume...