Modify License MAC on CUCM, CUC or UCCX Do you want to modify the license mac for your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX? Here is the procedure to modify the license mac. First and the foremost, you need to
Check Database Replication CUCM Cisco I am sure most of you knows how to check Database Replication on Cisco Unified Communication Manager or Cisco Unity Connection. If you don’t know how to check Database Replication, this post will be helpful for you. The below information
UCCX DB replication is not setup properly, Backup Completed While taking UCCX Backup, you may receive an error “UCCX DB replication is not setup properly, Backup Completed” which will end up in failing the backup for the component name “CCXCOMPONENT”. When you check the logs
Extensions Call Recording with Asterisk PBX Configuring Call Recording in Asterisk PBX for Inbound and Outbound Calls (Internal/External) is quite easier than any other recording applications like Mediasense or Calabrio Call Recording or Nice call recording. The reason being is call recording is an inbuilt
Control Remotely Cisco IP Phones It’s been a long time since my last post. Hope you guys are doing well and liked my previous posts. If you have any feedback, please feel free to share it with me at administrator@uccollabing.com Today we will talk about
CUCM Asterisk SIP Trunk Integration Today, lets configure a Trunk between CUCM and Asterisk. I was pretty much happier when i got this configured and working, hope you would also be happy as well. Lets start. CUCM CONFIGURATION 1. Login to Cisco Unified Communication Manager.
Hello All, Why Gatekeeper Redundancy? – There might be few scenarios where for some reason the router might go hard down or the link. If the Gatekeeper is down, the inter-cluster calls will not work if until and unless the GK comes up. In those
Cisco Hunt Group call waiting Queue Status Configure Hunt Group Queue statistics / status on Cisco IP Phone for the calls coming into hunt pilot queue which will help you to know how many calls are waiting into the Queue. This helps supervisor or agents to
Hunt Pilot Real Time Monitoring Tool Hunt Pilot Real Time Monitoring helps in monitoring various information like queue calls abandoned, number of calls in queue, longest call waiting, line group members available etc in real time. To monitor it, you need to have RTMT (Real Time
Installing Enghouse ARC Enterprise Premium on Windows Server Have you tried installing Enghouse ARC on Windows Machine? The installation is quite easy and simple. I would walk you through the installation of ARC Software on a Windows machine. The detailed configuration would be in next
