UC Collabing – A blog on VoIP, Cisco, CUCM, CUC, UCCX, IM&P, Gateways, SME, Asterisk, Mediasense, WebEx, Lync, Skype for Business, IP Telephony, Voicemail, IVR, VMWare, SIP, H.323, MGCP, SCCP, ISDN, E1, T1, PRI.

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Python Script to Extract Call Record from Cisco CDR

Python Script to Extract Call Record from Cisco CDR There is a python script written by Steve Campbell which extracts Call Detailed Record (CDR) for an extension using Python Script.  Extraction of the record is quite simple and faster. The only drawback i see at this

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Step by Step Cisco IM & Presence Configuration

Step by Step IM & Presence Configuration Are you looking to configure IM & Presence step by step? Do not worry, here are the steps that would help you to configure IMP from scratch. Assuming that you have already installed IM & Presence. Activating IM

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Re-enable debugs on router reload – EEM Script

Re-Enable Debugs on Router Reload using EEM Script I was recently troubleshooting one issue and i ran some debugs on Cisco Voice Gateway and wrote the config by issuing the command “write memory”. Since the router received high call volume, the CPU spiked and the

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Cisco Hunt Group call waiting Queue Status

Cisco Hunt Group call waiting Queue Status Configure Hunt Group Queue statistics / status on Cisco IP Phone for the calls coming into hunt pilot queue which will help you to know how many calls are waiting into the Queue.  This helps supervisor or agents to

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Vsphere ESXI Host Yellow Triangle Warning?

Vsphere ESXI Host Yellow Triangle Warning? Are you seeing yellow triangle warning on ESXi hosts on vCenter? What could be the reason you are seeing those warning? Can these warnings be disabled? The reason you see the yellow triangle/exclamation mark on ESXi host is when you

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Troubleshooting MWI SIP Cisco Unity Connection

Troubleshooting MWI SIP Cisco Unity Connection When a SIP Integration is done between CUCM and Unity Connection, MWI sometimes fails to work. I feel SCCP is more easier to troubleshoot when compared to SIP. SCCP uses MWI Directory Numbers to turn ON  and OFF Message