Cisco CUCM WebDialer HTTP We have been using Desk Phones or Soft Phones to make calls but there is also an option to dial numbers from URL in Cisco Unified Communication Manager. This feature is called as Cisco WebDial. To use the WebDial Service, please
Installing Cisco Unified Attendant Console Installation of Attendant Console is quite easy and can be done within 30-45 minutes but configuring Attendant Console may take an hour if you don’t encounter any issues. Before installation, please ensure the following: IIS is Installed on your Windows
Cisco Unity Connection says “Not Authorized” when you access via GUI There are some instances when you play with user roles in Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC), you may end up with some issues. Recently one of my friend removed “System
One Click Login Logout Extension Mobility Enterprise Feature Use One Click Login Logout or One Button Login Logout Cisco Extension Mobility as an Enterprise Feature so that all the users in the cluster can login without being prompt to enter UserID and PIN. This can
Cisco ISDN Switch Type IOS Commands Voice Gateway For any ISDN Line to establish a Layer 1 connectivity, the switch type has to be defined and switch type is country specific. Sometimes when you taken an ISDN Connection from your service provider, they might not be
CUCM COP File Installation Planning to install COP Files in CUCM? COP files like ciscocm.version3-keys.cop.sgn, ciscocm.refresh_upgrade_v1.5.cop.sgn, ciscocm.vmware-disk-size-reallocation-1.0.cop.sgn or any other COP or Locale? This is quite easy and simple task. How to install COP Files? Download COP files from Cisco Website. If you are doing an upgrade, you
UCCX DB replication is not setup properly, Backup Completed While taking UCCX Backup, you may receive an error “UCCX DB replication is not setup properly, Backup Completed” which will end up in failing the backup for the component name “CCXCOMPONENT”. When you check the logs
SIP Trunk Integration with CUCM and CUC Configure or Integrate SIP Trunk with CUCM (Cisco Unified Communication Manager) and CUC (Cisco Unity Connection). A traditional way to integrate Unity Connection with CUCM is using SCCP but in this post, we will use SIP for integration.
Configuring an External Billing Server on CUCM Good Bye 2016 and Welcome 2017. May this new year bring joy, peace and happiness to you & your family. Today, we see how to Configure an External Billing Server on Cisco Unified Communications Manager. Overview The system can
Installing Enghouse ARC Enterprise Premium on Windows Server Have you tried installing Enghouse ARC on Windows Machine? The installation is quite easy and simple. I would walk you through the installation of ARC Software on a Windows machine. The detailed configuration would be in next