Troubleshooting Cisco EMCC While configuring EMCC, i came across few issues while trying to login to EMCC service. Thank God Cisco has been creating documents for configuration and troubleshooting. It is very helpful while troubleshooting as it comes along with all the reason codes which
Extension Mobility Bulk Login and Logout without PIN Are you looking for Remote Bulk Login/Logout Extension Mobility tool without PIN? If yes, then you search is over. This tool can help you to login or logout (individual/bulk) user(s) or do a cluster logout as well.
Get Root Access to your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX. There are many advantages of having root access to the system but there are some dis-advantages also unless you know what you are doing with your root access. Root
CUCM Hunt Group Hlog Login and Logout Most of us are aware what Hunt Pilot is and how the calls are triggered to the extensions when someone dials a number which is mapped to a Hunt Pilot. The calls can be delivered to extensions based
CUCM, CUC and UCCX License Mac Parameters The licenses on Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC) or Cisco Contact Center Express (UCCX) are based on a string named as “License MAC“, License Mac is not same as Physical MAC address of
Installing Lync 2013 in Lab – Proceeding with Install or Update Lync Server System In our last post, we learned “How to build a topology and publish it”. In this article we will learn how to install or update Lync Server System? This is the
Add System Recordings or Greetings in Asterisk If you would like to setup IVR or Auto-Attendant for your organization in Asterisk/Elastix/FreePBX, you need to add recordings or greetings in your server which will be heard to the callers when they dial the IVR DID number.
Cisco Jabber Auto Discovery Service – SRV Records Domain Name System (DNS) is now playing an important role in Unified Communications whether you are using Cisco Unified Communications Manager, Cisco Unity Connection. Cisco Contact Center Express, Cisco IM & Presence, Expressway C or Expressway E
Installing Enghouse ARC Enterprise Premium on Windows Server Have you tried installing Enghouse ARC on Windows Machine? The installation is quite easy and simple. I would walk you through the installation of ARC Software on a Windows machine. The detailed configuration would be in next
Last Redirecting Number Voicemail Unity Connection Recently i was asked a question on redirecting a voicemail. Here is the scenario and the solution. Scenario There are three users configured in Cisco Unified Communications Manager and Unity Connection. User A, User B and User C. User