CUAC Ports not Registering after CUCM Upgrade 11.5.1 We had to start our upgrade on the weekend. Cisco Unified Communications Manager (CUCM) and CUC (Cisco Unity Connection) upgrade from 11.0 to 11.5 version. Cisco Unified Attendant Console Advanced 11.0.1 was also present in the environment but it
Error while upgrading CUCM, CUC or UCCX While upgrading CUCM, CUC or UCCX, you might encounter an error “The version obtained from the name does not match the active or inactive version of the publisher“. Solution: Please ensure that you have the Target Version (The
CUCM, CUC and UCCX License Mac Parameters The licenses on Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC) or Cisco Contact Center Express (UCCX) are based on a string named as “License MAC“, License Mac is not same as Physical MAC address of
Cisco CUCM or CUC DRS SFTP Backup Failed We know that taking backup regularly is very important and can be used to restore the data when Cisco Unified Communication Manager or Cisco Unity Connection fails to work or rebuild is required. So, we need to
Cisco UCCX Email Scripting – Emergency Number Lets continue further with UCCX Email Scripting. This post is related to email scripting where an emergency number is dialed like 911. This is basically to track the person and aware the owners (Like Administrator, Security Office, Managers
CUCM BAT Import Error : 19145 An Alternate Number can only be associated to directory number of line template Are you trying to import Phone.csv file using Bulk Administration Tool (BAT) in Cisco Unified Communications Manager (CUCM)? There are chances that you might hit an error
How to export and import OVF from VSphere ESXi? Many of us has come across Exporting of Virtual Machines to a Server/Local Disk or Importing of Virtual Machines from a Server/Local Disk/ Datastore (Datastore will be covered in the next post). We will discuss the
UCCX Simple Holiday Script When creating a script in UCCX, we need to ensure that the holiday prompts are played when there are some national holidays in the country/state. For example – Christmas, New Year, Independence day including some festivals celebrated in the country/state. The below
Cisco Call Manager Express (CME) – Basic Configuration I know the readers are quite experienced and they would not be interested in this post as this will guide to build the basic configuration of Call Manager Express. I assume that basic configuration are done like
CUCM or CUC – Tweak Maximum Number of Rows Per Page Sometimes we urge to see the maximum number of configuration to be presented in CUCM but there is a limit that configuration can be shown between 50 to 250 devices per page. For example
