UC Collabing – A blog on VoIP, Cisco, CUCM, CUC, UCCX, IM&P, Gateways, SME, Asterisk, Mediasense, WebEx, Lync, Skype for Business, IP Telephony, Voicemail, IVR, VMWare, SIP, H.323, MGCP, SCCP, ISDN, E1, T1, PRI.

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Track Media Resource (Transcoder) Utilization via RTMT

Track Media Resource (Transcoder) Utilization via RTMT There are times when the configured DSP resources on the Voice Gateways are not sufficient to serve the sessions (over utilized) or there might be chances that the DSP resources are under utilized. To track how many sessions

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Singlewire Informacast Installation

Singlewire Informacast Installation InformaCast is an advance notification system which will provide notifications as well as emergency notifications to employees via Cisco IP Phones, Speakers, ad-hoc audio, text to IP Phones etc. This product is owned by SingleWire. To start with the installation, below are

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vCenter 5.1 Timed waiting for vpxa to start

vCenter 5.1 Timed waiting for vpxa to start Recently, i installed vCenter 5.1 in Lab and tried to connect ESXi host with vCenter but got an error “A general system error occurred. Timed waiting for vpxa to start.” I restarted Network Management Agents and re-initiated the host

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Switching between MGCP and SIP

I have come across a situation where i have to create a sip trunk to External Contact center in the existing MGCP gateway.I have created basic SIP configurations and dial peers to CX. However when a make a incoming test call it isn’t hitting any

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How to collect packet capture from Cisco IP Phone

Collecting Packet Capture from Cisco IP Phone There are instances that you might be asked to collect packet capture from Cisco IP Phone or I would say that you may need the packet capture for your own troubleshooting and learning purposes. For example : You

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Cisco CME – Drop Conference when initiator Disconnects

Cisco CME – Drop Conference when initiator Disconnects Disconnect conference bridge when initiator drops from the conference call Have you ever been asked a question on Cisco Call Manager Express – How to configure Cisco CME in a way that when initiator of the conference disconnects/leaves

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Cisco Unity Connection – Products not supported on current hardware

Cisco Unity Connection – Products not supported on current hardware While installing Cisco Unity Connection from the Cisco Unified Communications Manager ISO like “Bootable_UCSInstall_UCOS_9.1.2.11900-12.sgn.iso” you might encounter an error “Products not supported on current hardware” or it might only allow you to install only Cisco

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Change CUCM IP Address Cisco

Change CUCM IP Address Cisco Changing the IP Address in Cisco Unified Communication Manager sounds very easy but this most crucial part as it may end up in dbreplication failures where you might encounter issues like “Database Communication Error”.  So, we have to be very