UC Collabing – A blog on VoIP, Cisco, CUCM, CUC, UCCX, IM&P, Gateways, SME, Asterisk, Mediasense, WebEx, Lync, Skype for Business, IP Telephony, Voicemail, IVR, VMWare, SIP, H.323, MGCP, SCCP, ISDN, E1, T1, PRI.

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LDAP User Search Base CUCM/CUC

LDAP User Search Base CUCM/CUC Are you configuring LDAP for Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC)? Not good with Windows Servers and struggling with LDAP User Search base? Don’t worry, the easiest way to find the Search Base is shown below.

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CUCM Hunt Group Hlog Login and Logout

CUCM Hunt Group Hlog Login and Logout Most of us are aware what Hunt Pilot is and how the calls are triggered to the extensions when someone dials a number which is mapped to a Hunt Pilot. The calls can be delivered to extensions based

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Migrating ITL files between CUCM Clusters

Migrating ITL files between CUCM Clusters When migrating IP Phones from CUCM version 8 on wards to a newer version, you may encounter IP Phones registration issues because of security feature which uses ITL (Initial Trust List) files.  This will not allow you to register

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Cisco UCCX IPPA Phone Agent Login Service

Cisco UCCX IPPA Phone Agent Login Service Cisco Agent Desktop on Windows machine or Cisco IP Phone Agent Service (IPPA) on IP Phone allow agents to take calls whey the call comes into the Queue. Agent has to be in READY state before the call is

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License MAC on CUCM, Unity Connection or UCCX

CUCM, CUC and UCCX License Mac Parameters The licenses on Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC) or Cisco Contact Center Express (UCCX) are based on a string named as “License MAC“, License Mac is not same as Physical MAC address of

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Cisco IP Phone Inventory

Cisco IP Phone Inventory Collect Cisco IP Phone inventory details like Mac-Address, Serial Number, Firmware Version or Port Details easily. Have you guys been in a situation where you have been asked to pull out IP Phone Inventory like Mac-Address, Serial Number of IP Phones,