Configuring Standard Local Route Group CUCM Standard Local Route Groups(sLRG) is a feature which helps in reducing the complexity and maintenance of the numbering dial plan when you have a large number of locations/sites. It can be used in a scenario where the dial plan
Multi-Language Unity Connection Greetings, Busy, Unavailable Message Today, we are going to extend the call flow with a different requirement. Last Time the requirement was as follow. “We have CUCM v10.0 integrated with Cisco Unity. The requirement is – In case the customer knows the
RTMT Plugin Installation Error on Windows Machine Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI
Customize CUCM Login or Welcome Banner Configure Welcome / Login Banner on Cisco Unified Communications Manager that would display a customized message when a user logs into Cisco Unified Communications Manager. I would also call this as MOTD (Message of the Day). To configure Message
UCCX Simple Time of Day Call Routing Time of day call routing is very much required either you use a contact center environment or non contact center environment. If you are not using CC environment, you can do Time of Day cal routing using Cisco
LDAP User Search Base CUCM/CUC Are you configuring LDAP for Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC)? Not good with Windows Servers and struggling with LDAP User Search base? Don’t worry, the easiest way to find the Search Base is shown below.
Intercluster BLF over SIP Trunk Recently we have configured Intra-Cluster BLF and now lets configure Inter-Cluster BLF so that we can monitor a device in remote cluster. To configure this, we need to follow the below. (Assuming that Partition, CSS, Route Pattern, Device Pool, Region,
Hunt Pilot Real Time Monitoring Tool Hunt Pilot Real Time Monitoring helps in monitoring various information like queue calls abandoned, number of calls in queue, longest call waiting, line group members available etc in real time. To monitor it, you need to have RTMT (Real Time
CUCM Hunt Group Hlog Login and Logout Most of us are aware what Hunt Pilot is and how the calls are triggered to the extensions when someone dials a number which is mapped to a Hunt Pilot. The calls can be delivered to extensions based
Simulate PRI E1 T1 Calls Don’t have a real PRI? Want to simulate E1/T1 PRI on your lab? If yes, then here is the solution. You need two routers, let’s say 2800 series router which has E1/T1 Card connected on each. One router would be
