UC Collabing – A blog on VoIP, Cisco, CUCM, CUC, UCCX, IM&P, Gateways, SME, Asterisk, Mediasense, WebEx, Lync, Skype for Business, IP Telephony, Voicemail, IVR, VMWare, SIP, H.323, MGCP, SCCP, ISDN, E1, T1, PRI.

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Installing Vmware Tools using Interactive Method CUCM

Installing Vmware Tools using Interactive Method CUCM Trying to install VMWare Tools using interactive method? Use the below procedure which will help you installing vmware tools in Cisco Unified Communications Manager or Cisco Unity Connection? Configuration in ESXi Login to ESXi host > Locate your

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UCCX Simple Time of Day Call Routing

UCCX Simple Time of Day Call Routing Time of day call routing is very much required either you use a contact center environment or non contact center environment. If you are not using CC environment, you can do Time of Day cal routing using Cisco

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CUAC Ports not Registering after CUCM Upgrade 11.5.1

CUAC Ports not Registering after CUCM Upgrade 11.5.1 We had to start our upgrade on the weekend. Cisco Unified Communications Manager (CUCM) and CUC (Cisco Unity Connection) upgrade from 11.0 to 11.5 version. Cisco Unified Attendant Console Advanced 11.0.1 was also present in the environment but it

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Cisco Time of Day Call Routing CUCM

Cisco Time of Day Call Routing CUCM Time of Day Call Routing in Cisco Unified Communication Manager (CUCM) is design to route calls based on the time of day or day of week or month. It can be designed and configured in such a way that

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Extension Mobility Cross Cluster (EMCC) – Troubleshooting

Troubleshooting Cisco EMCC While configuring EMCC, i came across few issues while trying to login to EMCC service. Thank God Cisco has been creating documents for configuration and troubleshooting. It is very helpful while troubleshooting as it comes along with all the reason codes which

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Configure Music on Hold (MoH) for Asterisk

Configure Music on Hold  for Asterisk Configure Music on Hold on Asterisk/FreePBX/Elastix to allow music to be played when a call is on hold or call is on the Queue when no agents are available to pick the call. Configuration in Asterisk Login to Asterisk

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Singlewire Informacast Installation

Singlewire Informacast Installation InformaCast is an advance notification system which will provide notifications as well as emergency notifications to employees via Cisco IP Phones, Speakers, ad-hoc audio, text to IP Phones etc. This product is owned by SingleWire. To start with the installation, below are

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Upgrading Cisco Router IOS

Upgrading Cisco Router IOS In this post, we will learn how to upgrade Cisco Router IOS. Please follow the below steps to start with the upgrade. Assuming you are aware of setting up a TFTP Server and the consequences if the router does not come