Unified Messaging with Cisco Unity Connection & Office 365 Wish you a very happy new year 2018. I hope you had a great start. This is my first post in 2018 and i hope to write more articles and share my experience with you. Today
SIP Trunk between Asterisk and VoIP Provider like Anveo Are you looking for SIP Trunk from Asterisk to your VoIP Provider to route your incoming and outbound calls via VoIP Provider? If yes, follow the below post which will help you to create SIP Trunks
Preparing first Standard Server & Installing Administrative Tools in Lync 2013 Server In our last article, we learned “How to Prepare Active Directory”. In this article we will learn, “How to Prepare First Standard Server & Install Administrative Tools”. Prepare first Standard Edition Server: In
LDAP User Search Base CUCM/CUC Are you configuring LDAP for Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC)? Not good with Windows Servers and struggling with LDAP User Search base? Don’t worry, the easiest way to find the Search Base is shown below.
CUCM Hunt Group Hlog Login and Logout Most of us are aware what Hunt Pilot is and how the calls are triggered to the extensions when someone dials a number which is mapped to a Hunt Pilot. The calls can be delivered to extensions based
Migrating ITL files between CUCM Clusters When migrating IP Phones from CUCM version 8 on wards to a newer version, you may encounter IP Phones registration issues because of security feature which uses ITL (Initial Trust List) files. This will not allow you to register
How to obtain Installation Details from CUCM Certificate Information from Publisher? Today, lets talk about how to gather the installation details from CUCM Certificate Information like Organization, Unit, Location, State and Country. Let’s assume that you have already installed a Publisher a year ago and
Cisco UCCX IPPA Phone Agent Login Service Cisco Agent Desktop on Windows machine or Cisco IP Phone Agent Service (IPPA) on IP Phone allow agents to take calls whey the call comes into the Queue. Agent has to be in READY state before the call is
CUCM, CUC and UCCX License Mac Parameters The licenses on Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC) or Cisco Contact Center Express (UCCX) are based on a string named as “License MAC“, License Mac is not same as Physical MAC address of
Cisco IP Phone Inventory Collect Cisco IP Phone inventory details like Mac-Address, Serial Number, Firmware Version or Port Details easily. Have you guys been in a situation where you have been asked to pull out IP Phone Inventory like Mac-Address, Serial Number of IP Phones,
