While working on VG224, the device shows all ports as unknown status on Call Manager. This issue is found rarely, but you have some steps to diagnostic: network connectivity, protocol, voice ports. In my case, the VG is set as SCCP protocol, so I´m
Are you using Cisco 7821 or 7841 or 7861 and your Transfer key or Hold key or Conference key stopped working? If yes, you need to restart the IP Phone as a workaround to get it working again. But not everyone will restart their 78XX IP Phone
There are times when the configured DSP resources on the Voice Gateways are not sufficient to serve the sessions (over utilized) or there might be chances that the DSP resources are under utilized. To track how many sessions are being used/utilized on hourly basis or
I never worked on Expressway E and Expressway C in real time and hence I decided to setup it in lab. To setup it up, i had to create many virtual machines for Expressway C and Expressway E to work. Below are the details :
Are you trying to import Phone.csv file using Bulk Administration Tool (BAT) in Cisco Unified Communications Manager (CUCM)? There are chances that you might hit an error while importing the Phone.csv file “19145 An Alternate Number can only be associated to directory number of line
Domain Name System (DNS) is now playing an important role in Unified Communications whether you are using Cisco Unified Communications Manager, Cisco Unity Connection. Cisco Contact Center Express, Cisco IM & Presence, Expressway C or Expressway E etc. SRV (Service Record) – SRV Records are
Are you working on lab VMWare ESXi which has got 60 days trial license? At times, you realize that you are almost end of the trial and you wont be able to use ESXi anymore until you install a license. Well, you can reset the
