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Troubleshooting Extension Mobility

Troubleshooting Extension Mobility Recently we learned how to configure Extension Mobility, now lets troubleshoot EM issues. Issues :- When you click on Services, it says Host Not Found. Solution : – Check that the Cisco Tomcat service is running by choosing Cisco Unified Serviceability >

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Cisco CUCM Meet Me to Play Announcement

Cisco CUCM Meet Me to Play Announcement Let’s configure Meet-Me to Play Callers Name when they join the meeting. In our scenario, we will configure it as follow. Scenario: Meet me conference is initiated by the host. The attendees will dial a number which will

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Configuring Cisco Conference Bridge/Resources (SCCP)

Configuring Cisco Conference Bridge/Resources (SCCP) Today, lets configure Conference Bridge in Cisco Unified Communication Manager and Cisco Voice Gateway. Let’s start with the Voice Gateway Login to the Voice Gateway Enter the Configuration voice-card 0 dspfarm dsp services dspfarm sccp local FastEthernet0/0 sccp ccm X.X.X.X

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Native Prompt Recording (Greetings Administrator) with UCCX

Native Prompt Recording (Greetings Administrator) with UCCX We have been using Cisco Unity Connection for recording/changing of a Greeting via phone remotely (Greeting Administrator), the same way we can use Cisco UCCX for recording such prompts/greetings.  The script is quite simple and easy to configure.

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Reset Elastix Web Admin Password

Reset Elastix Web Admin Password Sometimes after the installation of Elastix on server you might try to login to Web using Admin credentials which may fail but however SSH will work. To reset Admin Web password, you need to log into the server via console ,

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Cisco UCCX Email Scripting

Cisco UCCX Email Scripting Today let me talk about email scripting to be done in UCCX  (only basics). It is quite simple and easy to configure. We will need the following applications in order to do Email Scripting. 1.  Cisco Unified Communication Manager 2.  Cisco

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Codec Mismatch – How to troubleshoot with CDR Report

Codec Mismatch – How to troubleshoot with CDR Report We know there are various ways of troubleshooting issues related to codec but how do we troubleshoot if we do have access to CDR Reports only? Well, get the Calling Party Number, Called Party Number, Date

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Extensions Call Recording with Asterisk PBX

Extensions Call Recording with Asterisk PBX Configuring Call Recording in Asterisk PBX for Inbound and Outbound Calls  (Internal/External) is quite easier than any other recording applications like Mediasense or Calabrio Call Recording or Nice call recording. The reason being is call recording is an inbuilt

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Cisco ISDN Switch Type IOS Commands Voice Gateway

Cisco ISDN Switch Type IOS Commands Voice Gateway For any ISDN Line to establish a Layer 1 connectivity, the switch type has to be defined and switch type is country specific. Sometimes when you taken an ISDN Connection from your service provider, they might not be