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Last Redirecting Number Voicemail Unity Connection

Last Redirecting Number Voicemail Unity Connection Recently i was asked a question on redirecting a voicemail. Here is the scenario and the solution. Scenario There are three users configured in Cisco Unified Communications Manager and Unity Connection. User A, User B and User C. User

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UCCX Simple Time of Day Call Routing

UCCX Simple Time of Day Call Routing Time of day call routing is very much required either you use a contact center environment or non contact center environment. If you are not using CC environment, you can do Time of Day cal routing using Cisco

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CUCM Database Traceback DBReplrtstate py Error

CUCM Database Traceback DBReplrtstate py Error While working on Cisco Unified Communications Manager, you may receive an error “Database Communications Error” when you access CUCM Web Page. Also when you try to run “utils dbreplication runtimestate”, you may receive below shared error : admin:utils dbreplication

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Configure Mobile Voice Access

Have heard about MVA(Mobile Voice access). Yes, the talked about topic quite a while ago. I thought to cover this with you’ll. In nutshell, mobile users would first access the CUCM to place outbound calls.By accessing Call manager from their mobile device, the end user

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Troubleshooting MWI SIP Cisco Unity Connection

Troubleshooting MWI SIP Cisco Unity Connection When a SIP Integration is done between CUCM and Unity Connection, MWI sometimes fails to work. I feel SCCP is more easier to troubleshoot when compared to SIP. SCCP uses MWI Directory Numbers to turn ON  and OFF Message

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Upgrading VMware ESXi from 5.X to 6.X

Upgrading VMware ESXi from 5.X to 6.X Upgrading VMware ESXi from 5.X version to 6.X version is an easy task. You can upgrade it using CD/DVD drive or USB flash drive. In our last post, we installed VMware ESXi (https://www.uccollabing.com/2016/05/27/installing-vmware-esxi-on-bare-metal/) in case if you have