Cisco CUCM WebDialer HTTP We have been using Desk Phones or Soft Phones to make calls but there is also an option to dial numbers from URL in Cisco Unified Communication Manager. This feature is called as Cisco WebDial. To use the WebDial Service, please
Configure Music on Hold for Asterisk Configure Music on Hold on Asterisk/FreePBX/Elastix to allow music to be played when a call is on hold or call is on the Queue when no agents are available to pick the call. Configuration in Asterisk Login to Asterisk
CDR Reporting? What is a CDR Report? CDR (Call Detail Record) – According to the definition given webopedia, in IP Telephony, a call detail record is a data record that contains information related to a telephone call, such as the origination and destination addresses of
How to export and import OVF from VSphere ESXi? Many of us has come across Exporting of Virtual Machines to a Server/Local Disk or Importing of Virtual Machines from a Server/Local Disk/ Datastore (Datastore will be covered in the next post). We will discuss the
Step by Step IM & Presence Configuration Are you looking to configure IM & Presence step by step? Do not worry, here are the steps that would help you to configure IMP from scratch. Assuming that you have already installed IM & Presence. Activating IM
Troubleshooting Cisco EMCC While configuring EMCC, i came across few issues while trying to login to EMCC service. Thank God Cisco has been creating documents for configuration and troubleshooting. It is very helpful while troubleshooting as it comes along with all the reason codes which
Remote Bulk Login Logout Tool Cisco Extension Mobility Remote Bulk Login Logout Tool helps to Login or Logout from Cisco IP Phones (Extension Mobility) in bulk remotely within few minutes. There are certain scenarios like new implementation of site, where the Phones are deployed in
CUCM 11 Conference Now Conference now feature is introduced in Cisco Unified Communications Manager (CUCM) version 11. This feature is similar to Meet-Me feature but with announcement and security. The host and attendee of the meeting will have to enter the PIN and start the
Lync 2013 Server – Installing Certificate Authority (CA) Server In our last post, we learned “Setting up of a Domain Controller server and joining Systems/Computers to the domain“. In this post, we will learn how to install Certificate Authority role in Domain Controller Server. Installing
UCCX DB replication is not setup properly, Backup Completed While taking UCCX Backup, you may receive an error “UCCX DB replication is not setup properly, Backup Completed” which will end up in failing the backup for the component name “CCXCOMPONENT”. When you check the logs