Re-Enable Debugs on Router Reload using EEM Script I was recently troubleshooting one issue and i ran some debugs on Cisco Voice Gateway and wrote the config by issuing the command “write memory”. Since the router received high call volume, the CPU spiked and the
Download Music on Hold (MoH) files from CUCM If you want to download Music-on-Hold (MoH) files from Cisco Unified Communications Manager (CUCM), you need to have CLI access to download the MoH files. Also you need to have SFTP Server setup where you can download
TCP UDP Port Usage – CUCM Voice Gateway and Gatekeeper It is very important to know the port numbers being used by the devices we work on as it makes life easier. If you are aware of the port numbers, it becomes little easier to
Unrestricted String is Empty – Error in CUCM Installation Recently i was working on a migration of CUCM from 8.X to 10.X using PCD and i faced an error as “Unrestricted String is Empty” and i had to restart with the installation again and again.
CUCM 11 Conference Now Conference now feature is introduced in Cisco Unified Communications Manager (CUCM) version 11. This feature is similar to Meet-Me feature but with announcement and security. The host and attendee of the meeting will have to enter the PIN and start the
Cisco UCCX Email Scripting Today let me talk about email scripting to be done in UCCX (only basics). It is quite simple and easy to configure. We will need the following applications in order to do Email Scripting. 1. Cisco Unified Communication Manager 2. Cisco
Cisco CUCM WebDialer HTTP We have been using Desk Phones or Soft Phones to make calls but there is also an option to dial numbers from URL in Cisco Unified Communication Manager. This feature is called as Cisco WebDial. To use the WebDial Service, please
Cisco PCD Cluster Discovery Internal Error Have you ever used Cisco Prime Collaboration Deployment Tool to migrate Unified Communications from Legacy to New Cluster? If yes, then there are times when you may encounter an error “Internal Error” while discovering the machines. If you encounter
Building and Publishing Lync 2013 Topology In our last article, we learned “How to Prepare first Standard Edition Server and Install Administrative Tools”. In this article, we will learn “How to create a new topology and publish it in Lync Server 2013”. Lync 2013 Server
Cisco UCCX Email Scripting – Emergency Number Lets continue further with UCCX Email Scripting. This post is related to email scripting where an emergency number is dialed like 911. This is basically to track the person and aware the owners (Like Administrator, Security Office, Managers