UC Collabing Blog

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Genesys PureConnect

Originally posted on May 6, 2022 @ 12:16 pmHi All What is Genesys Pure ConnectGenesys PureConnect is a hybrid call center solution that provides users with various tools and functionalities, which help them to...

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Greetings for Invalid/Deleted Extension CUCM/CUC

Originally posted on March 4, 2022 @ 11:12 pmGreetings for Invalid/Deleted Extension CUCM/CUC Do you want to customize a Voicemail Message/Greeting for an outside callers when they call a number in an organization which is...

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Troubleshooting Extension Mobility

Originally posted on February 28, 2022 @ 4:07 pmTroubleshooting Extension Mobility Recently we learned how to configure Extension Mobility, now lets troubleshoot EM issues. Issues :- When you click on Services, it says Host...

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Cisco Hunt Group call waiting Queue Status

Originally posted on February 22, 2022 @ 10:00 amCisco Hunt Group call waiting Queue Status Configure Hunt Group Queue statistics / status on Cisco IP Phone for the calls coming into hunt pilot queue which...