Author name: [email protected]

I have 10 years of IT experience and provide Network voice support accross various regions. I am always looking to learn and improve information systems resiliency and the end-user experience. As I learn and started my Network voice career by reading different blogs, And I wish the same to share my experience to the people who might think this would be Useful Happy Learning! Happy Sharing!

Genesys PureConnect

[email protected] / February 19, 2023

Hi All What is Genesys Pure ConnectGenesys PureConnect is a hybrid call center solution that provides users with various tools […]

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Switching between MGCP and SIP

[email protected] / January 26, 2023

I have come across a situation where i have to create a sip trunk to External Contact center in the

Switching between MGCP and SIP Read Post »

Inbound and Outbound calls not working in H323 Gateway

[email protected] / August 22, 2022

Inbound and Outbound calls not working in H323 Gateway I have come across a situation where am unable to make

Inbound and Outbound calls not working in H323 Gateway Read Post »