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Installing Vmware Tools using Interactive Method CUCM

Installing Vmware Tools using Interactive Method CUCM

Trying to install VMWare Tools using interactive method? Use the below procedure which will help you installing vmware tools in Cisco Unified Communications Manager or Cisco Unity Connection?

Configuration in ESXi

  • Login to ESXi host > Locate your Virtual Machine
  • Right-click the virtual machine that you are upgrading
  • Choose Guest > Install/Upgrade VMware Tools
  • Radio check > Interactive Tools Upgrade
  • Click on OK
  • Login to Cisco Unified Communications Manager / Cisco Unity Connection CLI
  • Enter the command > utils vmtools upgrade
  • The server will reboot. Once the server is up, verify if the tools status has been to OK from the vCenter Summary tab for the virtual machine that you upgraded

Hope this helps!

Published by Team UC Collabing

5 thoughts on “Installing Vmware Tools using Interactive Method CUCM”

  1. mahmoudramadanaly says:

    I like your posts , thanks

    1. Administrator
      Administrator says:

      Thanks Mahmoudramadanaly!

  2. Claudio says:

    Hi Avinash,
    I just enabled by vSphere and it worked properly. It got in running (Current) status.
    What´s the difference enabling by vSphere or SSH client?

  3. Claudio says:

    VMware Tools are specialized drivers for virtual hardware that is installed in the UC applications when they are running virtualized.
    “It is very important that the VMware tools version running in the UC application be in sync with the version of ESXi being used”.

  4. Claudio says:

    Is it mandatory to enable in both ways?

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Electrical Engineer CCNA Collaboration CCNA Voice CCNA R&S. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. I have 5 years of experience working in Telephony Multivendor Projects. I am also 3 years of experience working in Support and implementation about Cisco Collaboration platforms: UCS server, UCM, Cisco Unity, Presence Server, Jabber, Gateway. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. If you need to contact me, please you can writte me.


CCNA Routing and Switching
Am a technology enthusiast. I work in network support providing support with implementation, maintaining and precisely troubleshooting the infra.
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