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Category Archives: CUCM

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Activate and Verify Extension Mobility Service Cisco

Activate and Verify Extension Mobility Service in Cisco Note:  I’ve also seen where multiple call managers are being used to register phones, however, the Cisco Extension Mobility Service is not active on all servers.  Watch out for this. From the Navigation menu select Cisco Unified CallManager

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Configure Intercom lines

Intercom is a type of line which combines both speed dial and a phone line functionality respectively. It allows the callee to place the call on a predefined destination. The called destination auto answers the phone with mute activated in speaker phone mode, regardless of

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When a DN becomes Inactive or remains Active?

When a DN becomes Inactive or remains Active? Do you know when does a directory number becomes “Inactive” or remains “Active” after you delete IP Phone or Disassociate Directory Number on Cisco Unified Communications Manager (CUCM)? Well, i am sure most of you are aware of

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CUCM Inactive LDAP Users to Active LDAP Users

CUCM Inactive LDAP Users to Active LDAP Users There might be some certain requirements when you might asked to convert Inactive LDAP Users to Active LDAP Users and then Convert them into Local Users in Cisco Unified Communications Manager (CUCM). If yes, then below steps will

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Track Media Resource (Transcoder) Utilization via RTMT

Track Media Resource (Transcoder) Utilization via RTMT There are times when the configured DSP resources on the Voice Gateways are not sufficient to serve the sessions (over utilized) or there might be chances that the DSP resources are under utilized. To track how many sessions

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Configuring an External Billing Server on CUCM

Configuring an External Billing Server on CUCM Good Bye 2016 and Welcome 2017. May this new year bring joy, peace and happiness to you & your family. Today, we see how to Configure an External Billing Server on Cisco Unified Communications Manager. Overview The system can

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CUCM Asterisk SIP Settings (Basic)

CUCM Asterisk SIP Settings (Basic) In one of our post we have learned how to create Cisco Unified Communications Manager (CUCM) to Asterisk SIP Trunk. In case if you have not followed the link, you can refer to it. (https://www.uccollabing.com/2014/05/16/cucm-asterisk-trunk-integration/). I have received many comments

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Call Back Feature – Cisco Unified Communication Manager

Hello All, What is Call Back feature in Cisco Unified Communication Manager? The Call Back feature allows you to receive call-back notification on your Cisco Unified IP Phone when a called party line becomes available. For example:- Phone A is calling Phone B. Phone A

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CUCM, Cisco Unity Connection, UCCX Root Access

Get Root Access to your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX. There are many advantages of having root access to the system but there are some dis-advantages also unless you know what you are doing with your root access. Root

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Subodh Kumar
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Claudio Quiroz Cabello

Electrical Engineer CCNA Collaboration CCNA Voice CCNA R&S. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. I have 5 years of experience working in Telephony Multivendor Projects. I am also 3 years of experience working in Support and implementation about Cisco Collaboration platforms: UCS server, UCM, Cisco Unity, Presence Server, Jabber, Gateway. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. If you need to contact me, please you can writte me.

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Kanishka Singh

CCNA Routing and Switching
Am a technology enthusiast. I work in network support providing support with implementation, maintaining and precisely troubleshooting the infra.
Realm of collaboration makes me want to learn and face new challenges more and more.