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Category Archives: CUCM

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DRF Backup or Restore Failure CUCM or CUC

DRF Backup or Restore Failure CUCM or CUC You may at times receive an error “109-Unable to transfer the tar file over SFTP channel as currently configured SFTP server does not support output stream” while taking Backup or Restore in Cisco Unified Communication Manager or

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External Contacts in Cisco Jabber Directory

Hello Everyone, Wishing you a Happy New Year with the hope that you will have many blessings in the year to come. I wish for this year to have lesser disasters, less hate, less accidents and loads of love. Happy New Year and welcome 2016.

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How to collect packet capture from Cisco IP Phone

Collecting Packet Capture from Cisco IP Phone There are instances that you might be asked to collect packet capture from Cisco IP Phone or I would say that you may need the packet capture for your own troubleshooting and learning purposes. For example : You

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Cisco CUCM or CUC DRS SFTP Backup Failed

Cisco CUCM or CUC DRS SFTP Backup Failed We know that taking backup regularly is very important and can be used to restore the data when Cisco Unified Communication Manager or Cisco Unity Connection fails to work or rebuild is required. So, we need to

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Installing Vmware Tools using Interactive Method CUCM

Installing Vmware Tools using Interactive Method CUCM Trying to install VMWare Tools using interactive method? Use the below procedure which will help you installing vmware tools in Cisco Unified Communications Manager or Cisco Unity Connection? Configuration in ESXi Login to ESXi host > Locate your

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License MAC on CUCM, Unity Connection or UCCX

CUCM, CUC and UCCX License Mac Parameters The licenses on Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC) or Cisco Contact Center Express (UCCX) are based on a string named as “License MAC“, License Mac is not same as Physical MAC address of

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Download Music on Hold (MoH) files from CUCM

Download Music on Hold (MoH) files from CUCM If you want to download Music-on-Hold (MoH) files from Cisco Unified Communications Manager (CUCM), you need to have CLI access to download the MoH files. Also you need to have SFTP Server setup where you can download

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CUCM 11 Conference Now

CUCM 11 Conference Now Conference now feature is introduced in Cisco Unified Communications Manager (CUCM) version 11.  This feature is similar to Meet-Me feature but with announcement and security. The host and attendee of the meeting will have to enter the PIN and start the