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Category Archives: CUCM

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Cisco PCD Simple Migration

Cisco PCD Simple Migration Cisco has developed a tool called Cisco Prime Collaboration Deployment which can be used for Migration or Upgrades. This tool ease the job of an engineer and eliminates many manual task and save some time as well. There are two ways

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Codec Mismatch – How to troubleshoot with CDR Report

Codec Mismatch – How to troubleshoot with CDR Report We know there are various ways of troubleshooting issues related to codec but how do we troubleshoot if we do have access to CDR Reports only? Well, get the Calling Party Number, Called Party Number, Date

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Block Incoming calls based on calling party number CUCM

Block Incoming calls based on calling party number CUCM Are you annoyed of unwanted calls? Trying to block incoming calls based on the Calling Party Number?  Time to play with “Route Next Hop By Calling Party Number” which block calls based on calling party number.

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CCIE Collaboration Written – Question on LDAP

CCIE Collaboration Written – Question on LDAP There is a question which you may get when you write CCIE Collaboration Written. The question is on LDAP. Question: A User is an active user on Cisco Unified CM Deployment with fully functional LDAP synchronization and authentication to

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Busy Lamp Field – Speed Dial

Busy Lamp Field – Speed Dial What is BLF (Busy Lamp Field)?  The BLF feature allows a user to monitor the real-time status of another user at a directory number or SIP URI from the device of the watcher. Let’s say User A wants to

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Cisco VG224 FXS Port Unknown

Cisco VG224 FXS Port shows Unknown While working on VG224, the device shows all ports as unknown status on Call Manager.   This issue is found rarely, but you have some steps to diagnostic: network connectivity, protocol, voice ports. In my case, the VG is

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CUCM Hunt Group Hlog Login and Logout

CUCM Hunt Group Hlog Login and Logout Most of us are aware what Hunt Pilot is and how the calls are triggered to the extensions when someone dials a number which is mapped to a Hunt Pilot. The calls can be delivered to extensions based

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Cisco Time of Day Call Routing CUCM

Cisco Time of Day Call Routing CUCM Time of Day Call Routing in Cisco Unified Communication Manager (CUCM) is design to route calls based on the time of day or day of week or month. It can be designed and configured in such a way that

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Configure Call Handler Cisco Unity Connection

Configure Call Handler Cisco Unity Connection Call Handlers in Cisco Unity Connection is a feature which provides services like IVR where the calls are handled and routed in an efficient manner. Basically Call Handler serves many purposes like answer the call, greet the caller, provide