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Category Archives: CUCM

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CUCM BAT Import Error 19145 An Alternate Number can only…

CUCM BAT Import Error : 19145 An Alternate Number can only be associated to directory number of line template Are you trying to import Phone.csv file using Bulk Administration Tool (BAT) in Cisco Unified Communications Manager (CUCM)? There are chances that you might hit an error

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Teams Direct Routing with CUCM using Audiocodes SBC

Configure Teams Direct Routing with CUCM using Audiocodes SBC In this article, we are going to see how to configure Teams Direct Routing with Audiocodes SBC. This article will focus on the configuration done on Audiocodes and CUCM. Setting up the Interface Initially the teams

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How to Install and Configure VoIP Detective

In our last post, we understood the functionality of VoIP Detective. In this article, we will focus on how to install and configure VoIP Detective. How to install VoIP Detective? To install VoIP Detective, you need to get the license and OVA file from VoIP

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Track Media Resource (Transcoder) Utilization via RTMT

Track Media Resource (Transcoder) Utilization via RTMT There are times when the configured DSP resources on the Voice Gateways are not sufficient to serve the sessions (over utilized) or there might be chances that the DSP resources are under utilized. To track how many sessions

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Block Incoming calls based on calling party number CUCM

Block Incoming calls based on calling party number CUCM Are you annoyed of unwanted calls? Trying to block incoming calls based on the Calling Party Number?  Time to play with “Route Next Hop By Calling Party Number” which block calls based on calling party number.

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Configuring Standard Local Route Group CUCM

Configuring Standard Local Route Group CUCM Standard Local Route Groups(sLRG) is a feature which helps in reducing the complexity and maintenance of the numbering dial plan when you have a large number of locations/sites. It can be used in a scenario where the dial plan

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Last Redirecting Number Voicemail Unity Connection

Last Redirecting Number Voicemail Unity Connection Recently i was asked a question on redirecting a voicemail. Here is the scenario and the solution. Scenario There are three users configured in Cisco Unified Communications Manager and Unity Connection. User A, User B and User C. User

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Cisco UCCX IPPA Phone Agent One Button Login

Cisco UCCX IPPA Phone Agent One Button Login Have you configured One Button Login for Cisco IP Phone Agent Service (IPPA)? One button IPPA Service will allow you to login to Cisco IP Phone Agent service without entering the Name, Extension and Password. For One

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How to download list of SEP.cnf.xml files in CUCM?

How to download list of SEP.cnf.xml files in CUCM? How to find and download list of SEP<MAC>.cnf.xml files from CUCM? I am sure most of you are aware of Cisco IP Phone Registration Process, however i am going to post the Registration process in next