Browse By

Category Archives: CUCM

uccollabing

Multi-Language Call Routing Unity Connection

Hello Everyone, Today, we are going to extend the call flow with a different requirement. Last Time the requirement was as follow. “We have CUCM v10.0 integrated with Cisco Unity. The requirement is – In case the customer knows the extension and dials in the

No Thumbnail

Basic Definitions Relevant for UCCX for Beginners

Basic Definitions Relevant for UCCX for Beginners Though most of us viewing the posts are professionals having good experience in VoIP technology, however, I am creating the posts with basic stuffs so that beginners  have no difficulty when they start learning the technology. Below are

uccollabing

Download Music on Hold (MoH) files from CUCM

Download Music on Hold (MoH) files from CUCM If you want to download Music-on-Hold (MoH) files from Cisco Unified Communications Manager (CUCM), you need to have CLI access to download the MoH files. Also you need to have SFTP Server setup where you can download

No Thumbnail

Inbound and Outbound calls not working in H323 Gateway

Inbound and Outbound calls not working in H323 Gateway I have come across a situation where am unable to make inbound/outbound calls. Here is the call flowPSTN—VG-H323—MPLS—CUCM This is debug of the actual failed incoming call *Aug 9 06:10:03.923: //357/CCB999A780A0/CCAPI/ccSetMediaclassIp2ipTags:media class tags set: NR 0,

uccollabing

Voip Detective – An Excellent CDR analysis Tool

VoIP Detective – An excellent CDR analysis tool There are three articles written on VoIP Detective and they are as follows: What is VoIP Detective? Who needs this tool? Pricing Plan? Installation and Configuration of VoIP Detective Demonstration of the tool – Result What is

uccollabing

Error while restoring CUCM, CUC or UCCX

Error while restoring CUCM, CUC or UCCX Have you ever face an issue “ERROR: At least one of the servers which was requested to be restored is not connected: CCX-PUB. This may be due to Master or Local Agent being down., Restore Completed…” while restoring

uccollabing

CCIE Collaboration Written – Question on LDAP

CCIE Collaboration Written – Question on LDAP There is a question which you may get when you write CCIE Collaboration Written. The question is on LDAP. Question: A User is an active user on Cisco Unified CM Deployment with fully functional LDAP synchronization and authentication to

uccollabing

Configuring an External Billing Server on CUCM

Configuring an External Billing Server on CUCM Good Bye 2016 and Welcome 2017. May this new year bring joy, peace and happiness to you & your family. Today, we see how to Configure an External Billing Server on Cisco Unified Communications Manager. Overview The system can

uccollabing

Troubleshooting MWI SIP Cisco Unity Connection

Troubleshooting MWI SIP Cisco Unity Connection When a SIP Integration is done between CUCM and Unity Connection, MWI sometimes fails to work. I feel SCCP is more easier to troubleshoot when compared to SIP. SCCP uses MWI Directory Numbers to turn ON  and OFF Message

uccollabing

Block Incoming calls based on calling party number CUCM

Block Incoming calls based on calling party number CUCM Are you annoyed of unwanted calls? Trying to block incoming calls based on the Calling Party Number?  Time to play with “Route Next Hop By Calling Party Number” which block calls based on calling party number.