Category Archives: CUCM

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Installation & Configuration of Expressway C & E – MRA

I never worked on Expressway E and Expressway C in real time and hence I decided to setup it in lab.  To setup it up, i had to create many virtual machines for Expressway C and Expressway E to work. Below are the details :

Installation & Configuration of Expressway C & E – MRA was last modified: September 17th, 2017 by Administrator

CUCM BAT Import Error 19145 An Alternate Number can only…

Are you trying to import Phone.csv file using Bulk Administration Tool (BAT) in Cisco Unified Communications Manager (CUCM)? There are chances that you might hit an error while importing the Phone.csv file “19145 An Alternate Number can only be associated to directory number of line

CUCM BAT Import Error 19145 An Alternate Number can only… was last modified: August 30th, 2017 by Administrator
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How to collect packet capture from Cisco IP Phone

    Collecting Packet Capture from Cisco IP Phone There are instances that you might be asked to collect packet capture from Cisco IP Phone or I would say that you may need the packet capture for your own troubleshooting and learning purposes. For example

How to collect packet capture from Cisco IP Phone was last modified: July 5th, 2017 by Administrator
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Python Script to Extract Call Record from Cisco CDR

There is a python script written by Steve Campbell which extracts Call Detailed Record (CDR) for an extension using Python Script.  Extraction of the record is quite simple and faster. The only drawback i see at this time is it can run the script against one

Python Script to Extract Call Record from Cisco CDR was last modified: June 6th, 2017 by Administrator
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3rd Party BIB Recording – On-Net Calls not Recorded

Hello Everyone, I encountered an issue where CUCM 9.2.1 integrated with the 3rd Party BIB Recording System, where some on-net calls can’t be recorded in the same site. I got the solution to fixed the issue. Solution: Collect related information Please kindly follow below steps

3rd Party BIB Recording – On-Net Calls not Recorded was last modified: May 17th, 2017 by Kyle
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Installing Enghouse ARC Enterprise Premium on Windows Server

Installing Enghouse ARC Enterprise Premium on Windows Server Have you tried installing Enghouse ARC on Windows Machine? The installation is quite easy and simple. I would walk you through the installation of ARC Software on a Windows machine. The detailed configuration would be in next

Installing Enghouse ARC Enterprise Premium on Windows Server was last modified: April 23rd, 2017 by Administrator
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