Category Archives: CUCM

uccollabing.com

Transfer/Hold/Conf Buttons Not Working – Cisco 78XX IP Phone

Are you using Cisco 7821 or 7841 or 7861 and your Transfer key or Hold key or Conference key stopped working? If yes, you need to restart the IP Phone as a workaround to get it working again. But not everyone will restart their 78XX IP Phone

Transfer/Hold/Conf Buttons Not Working – Cisco 78XX IP Phone was last modified: November 20th, 2017 by Administrator
uccollabing.com

Track Media Resource (Transcoder) Utilization via RTMT

There are times when the configured DSP resources on the Voice Gateways are not sufficient to serve the sessions (over utilized) or there might be chances that the DSP resources are under utilized. To track how many sessions are being used/utilized on hourly basis or

Track Media Resource (Transcoder) Utilization via RTMT was last modified: November 15th, 2017 by Administrator
uccollabing.com

Installation & Configuration of Expressway C & E – MRA

I never worked on Expressway E and Expressway C in real time and hence I decided to setup it in lab.  To setup it up, i had to create many virtual machines for Expressway C and Expressway E to work. Below are the details :

Installation & Configuration of Expressway C & E – MRA was last modified: September 17th, 2017 by Administrator

CUCM BAT Import Error 19145 An Alternate Number can only…

Are you trying to import Phone.csv file using Bulk Administration Tool (BAT) in Cisco Unified Communications Manager (CUCM)? There are chances that you might hit an error while importing the Phone.csv file “19145 An Alternate Number can only be associated to directory number of line

CUCM BAT Import Error 19145 An Alternate Number can only… was last modified: August 30th, 2017 by Administrator
uccollabing.com

How to collect packet capture from Cisco IP Phone

    Collecting Packet Capture from Cisco IP Phone There are instances that you might be asked to collect packet capture from Cisco IP Phone or I would say that you may need the packet capture for your own troubleshooting and learning purposes. For example

How to collect packet capture from Cisco IP Phone was last modified: July 5th, 2017 by Administrator
uccollabing.com

Python Script to Extract Call Record from Cisco CDR

There is a python script written by Steve Campbell which extracts Call Detailed Record (CDR) for an extension using Python Script.  Extraction of the record is quite simple and faster. The only drawback i see at this time is it can run the script against one

Python Script to Extract Call Record from Cisco CDR was last modified: June 6th, 2017 by Administrator
Show Buttons
Hide Buttons