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Tag Archives: CUC

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Configure Call Handler Cisco Unity Connection

Configure Call Handler Cisco Unity Connection Call Handlers in Cisco Unity Connection is a feature which provides services like IVR where the calls are handled and routed in an efficient manner. Basically Call Handler serves many purposes like answer the call, greet the caller, provide

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Cisco Unity Connection – Products not supported on current hardware

Cisco Unity Connection – Products not supported on current hardware While installing Cisco Unity Connection from the Cisco Unified Communications Manager ISO like “Bootable_UCSInstall_UCOS_9.1.2.11900-12.sgn.iso” you might encounter an error “Products not supported on current hardware” or it might only allow you to install only Cisco

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Virtual Machine VMware Tools Not Running (Not Installed)

Virtual Machine VMware Tools Not Running (Not Installed) When you are trying to upgrade VMware Tools, you might encounter an issue Vmware Tools Not Running (Not Installed). If you are encountering the above issue, follow the below procedure which will help you to resolve the

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RTMT Plugin Installation Error on Windows Machine

RTMT Plugin Installation Error on Windows Machine Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI

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Customize CUCM Login/Welcome Banner

Customize CUCM Login or Welcome Banner Configure Welcome / Login Banner on Cisco Unified Communications Manager that would display a customized message when a user logs into Cisco Unified Communications Manager. I would also call this as MOTD (Message of the Day). To configure Message

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Installing a COP File in CUCM

CUCM COP File Installation Planning to install COP Files in CUCM? COP files like  ciscocm.version3-keys.cop.sgn, ciscocm.refresh_upgrade_v1.5.cop.sgn, ciscocm.vmware-disk-size-reallocation-1.0.cop.sgn or any other COP or Locale? This is quite easy and simple task. How to install COP Files? Download COP files from Cisco Website. If you are doing an upgrade, you

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Greetings for Invalid/Deleted Extension CUCM/CUC

Greetings for Invalid/Deleted Extension CUCM/CUC Do you want to customize a Voicemail Message/Greeting for an outside callers when they call a number in an organization which is not configured in Cisco Unified Communications Manager? Example – One of the Customer wants to reach out to a

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Cisco CUCM Meet-Me Password – PIN Protected

Cisco CUCM Meet-Me Password – PIN Protected Meet-Me configuration is Cisco Unified Communications Manager (CUCM) does not have PIN/Password authentication and people can dial the number and easily join a meet-me conference without getting authenticated. To make it password/pin protected, you need to have Cisco

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Asterisk PBX as Voicemail for CUCM

Asterisk PBX as Voicemail for CUCM Configure Asterisk PBX as Voicemail Server for Cisco Unified Communications Manager (CUCM) which will use SIP Trunk Integration between the Asterisk and CUCM.  The callers can deposit voicemail if the extension is busy/unavailable/unregistered. The end users can also listen

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Electrical Engineer CCNA Collaboration CCNA Voice CCNA R&S. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. I have 5 years of experience working in Telephony Multivendor Projects. I am also 3 years of experience working in Support and implementation about Cisco Collaboration platforms: UCS server, UCM, Cisco Unity, Presence Server, Jabber, Gateway. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. If you need to contact me, please you can writte me.

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CCNA Routing and Switching
Am a technology enthusiast. I work in network support providing support with implementation, maintaining and precisely troubleshooting the infra.
Realm of collaboration makes me want to learn and face new challenges more and more.