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Category Archives: CUC

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UCS C220 M3 Cache Degraded

On Sunday I was watching a football match in my house and suddenly i realized that the Call Manager started to have some issues. The RTMT was showing high use CPU on Subscriber: I checked the vmware and I could see the VMware Tools not

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Asterisk PBX as Voicemail for CUCM

Asterisk PBX as Voicemail for CUCM Configure Asterisk PBX as Voicemail Server for Cisco Unified Communications Manager (CUCM) which will use SIP Trunk Integration between the Asterisk and CUCM.  The callers can deposit voicemail if the extension is busy/unavailable/unregistered. The end users can also listen

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Installing a COP File in CUCM

CUCM COP File Installation Planning to install COP Files in CUCM? COP files like  ciscocm.version3-keys.cop.sgn, ciscocm.refresh_upgrade_v1.5.cop.sgn, ciscocm.vmware-disk-size-reallocation-1.0.cop.sgn or any other COP or Locale? This is quite easy and simple task. How to install COP Files? Download COP files from Cisco Website. If you are doing an upgrade, you

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CUCM Error – Exceeded timed threshold of 3600 seconds

CUCM Error – Exceeded timed threshold of 3600 seconds Are you facing an error which says: The installation has encountered a unrecoverable internal error. For further assistance report the following information to your provider. Command “/opt/cisco/install/bin/pmNormalizeGeneric/etc/opt/cisco/install/component_install_cmd-list” has exceeded timed threshold of 3600 seconds.  The system

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Cisco Unity Connection Audio File Format

Cisco Unity Connection Audio File Format Do you know the file format of Greetings that is uploaded/recorded into Cisco Unity Connection? If no, then this is the right post which will help you to know the File Format and Software which also can convert file

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Multi-Language Call Routing Unity Connection

Hello Everyone, Today, we are going to extend the call flow with a different requirement. Last Time the requirement was as follow. “We have CUCM v10.0 integrated with Cisco Unity. The requirement is – In case the customer knows the extension and dials in the

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Secure Connection Failed CUCM/CUC/UCCX

Secure Connection Failed CUCM/CUC/UCCX If you are using Firefox you may encounter an error “Secure Connection Failed”, An error occurred during a connection to X.X.X.X:8443. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key) when you try accessing

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Installing Vmware Tools using Interactive Method CUCM

Installing Vmware Tools using Interactive Method CUCM Trying to install VMWare Tools using interactive method? Use the below procedure which will help you installing vmware tools in Cisco Unified Communications Manager or Cisco Unity Connection? Configuration in ESXi Login to ESXi host > Locate your