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Category Archives: CUC

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Cisco Unity Connection Audio File Format

Cisco Unity Connection Audio File Format Do you know the file format of Greetings that is uploaded/recorded into Cisco Unity Connection? If no, then this is the right post which will help you to know the File Format and Software which also can convert file

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CUCM, Cisco Unity Connection, UCCX Root Access

Get Root Access to your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX. There are many advantages of having root access to the system but there are some dis-advantages also unless you know what you are doing with your root access. Root

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Repeated characters when typing in Vmware remote console

Repeated characters when typing in Vmware remote console You might have faced the issue of repeating character when typing in Vmware remote console. You will see unintended keystrokes when you type. For example – If your intention is  to type “Administrator” and when you type it

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SIP Trunk Integration with CUCM and CUC

SIP Trunk Integration with CUCM and CUC Configure or Integrate SIP Trunk with CUCM (Cisco Unified Communication Manager) and CUC (Cisco Unity Connection).  A traditional way to integrate Unity Connection with CUCM is using SCCP but in this post, we will use SIP for integration.

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Cisco Unity Connection – Products not supported on current hardware

Cisco Unity Connection – Products not supported on current hardware While installing Cisco Unity Connection from the Cisco Unified Communications Manager ISO like “Bootable_UCSInstall_UCOS_9.1.2.11900-12.sgn.iso” you might encounter an error “Products not supported on current hardware” or it might only allow you to install only Cisco

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Modifying License Mac on CUCM/CUC/UCCX/

Modify License MAC on CUCM, CUC or UCCX Do you want to modify the license mac for your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX? Here is the procedure to modify the license mac. First and the foremost, you need to

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What is a Refresh Upgrade (RU) Cisco?

What is a Refresh Upgrade (RU)?   Many of us have come across the name Refresh Upgrade or RU but do we know what it is? Well, when we do an upgrade of Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express,

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CUCM LDAP Filters – Find LDAP Attributes easily.

How to get LDAP attributes easily and use them in CUCM LDAP Filter? LDAP custom filters can be used when you don’t want your CUCM to sync your entire LDAP directory. For example: You are using a Global LDAP  Server where all the users across