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Category Archives: CUC

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Cisco PCD Network Migration

Cisco PCD Network Migration In our previous post, we learned how to do PCD Simple Migration. This post will talk about Network Migration using PCD. There are two ways we can do a migration > Simple Migration using Cisco PCD In this migration, the network

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RTMT Plugin Installation Error on Windows Machine

RTMT Plugin Installation Error on Windows Machine Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI

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Error while restoring CUCM, CUC or UCCX

Error while restoring CUCM, CUC or UCCX Have you ever face an issue “ERROR: At least one of the servers which was requested to be restored is not connected: CCX-PUB. This may be due to Master or Local Agent being down., Restore Completed…” while restoring

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Failed to record name Cisco Unity Connection

Failed to record name Cisco Unity Connection While uploading greetings in Cisco Unity Connection call handlers using Media Master Applet, you might encounter the error “Failed to record name”. Even though you might have tried with different versions of java but you still receive the

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Secure Connection Failed CUCM/CUC/UCCX

Secure Connection Failed CUCM/CUC/UCCX If you are using Firefox you may encounter an error “Secure Connection Failed”, An error occurred during a connection to X.X.X.X:8443. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key) when you try accessing

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Greetings for Invalid/Deleted Extension CUCM/CUC

Greetings for Invalid/Deleted Extension CUCM/CUC Do you want to customize a Voicemail Message/Greeting for an outside callers when they call a number in an organization which is not configured in Cisco Unified Communications Manager? Example – One of the Customer wants to reach out to a

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Asterisk PBX as Voicemail for CUCM

Asterisk PBX as Voicemail for CUCM Configure Asterisk PBX as Voicemail Server for Cisco Unified Communications Manager (CUCM) which will use SIP Trunk Integration between the Asterisk and CUCM.  The callers can deposit voicemail if the extension is busy/unavailable/unregistered. The end users can also listen

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Configure Call Handler Cisco Unity Connection

Configure Call Handler Cisco Unity Connection Call Handlers in Cisco Unity Connection is a feature which provides services like IVR where the calls are handled and routed in an efficient manner. Basically Call Handler serves many purposes like answer the call, greet the caller, provide

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UCS C220 M3 Cache Degraded

On Sunday I was watching a football match in my house and suddenly i realized that the Call Manager started to have some issues. The RTMT was showing high use CPU on Subscriber: I checked the vmware and I could see the VMware Tools not