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Category Archives: CUC

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Configure Read-Only Access Cisco Unity Connection

Configure Read-Only Access Cisco Unity Connection When working customers, some customer may ask you to give some of their employees Read-Only access for Cisco Unity Connection.  This access will be very basic access similar to Help Desk users. The privilege given to the user will

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Error while restoring CUCM, CUC or UCCX

Error while restoring CUCM, CUC or UCCX Have you ever face an issue “ERROR: At least one of the servers which was requested to be restored is not connected: CCX-PUB. This may be due to Master or Local Agent being down., Restore Completed…” while restoring

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Last Redirecting Number Voicemail Unity Connection

Last Redirecting Number Voicemail Unity Connection Recently i was asked a question on redirecting a voicemail. Here is the scenario and the solution. Scenario There are three users configured in Cisco Unified Communications Manager and Unity Connection. User A, User B and User C. User

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RTMT Plugin Installation Error on Windows Machine

RTMT Plugin Installation Error on Windows Machine Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI

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Cisco CUCM Meet-Me Password – PIN Protected

Cisco CUCM Meet-Me Password – PIN Protected Meet-Me configuration is Cisco Unified Communications Manager (CUCM) does not have PIN/Password authentication and people can dial the number and easily join a meet-me conference without getting authenticated. To make it password/pin protected, you need to have Cisco

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Greetings for Invalid/Deleted Extension CUCM/CUC

Greetings for Invalid/Deleted Extension CUCM/CUC Do you want to customize a Voicemail Message/Greeting for an outside callers when they call a number in an organization which is not configured in Cisco Unified Communications Manager? Example – One of the Customer wants to reach out to a

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Cisco Unity Connection Java Error

Cisco Unity Connection Java Error Hope you are doing well!! Are you facing java errors while uploading greetings into Cisco Unity Connection? Want an alternative to upload greetings? Good News!! There is a tool developed by ccierants and which has ease all the solution to

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Cisco Unity Connection Audio File Format

Cisco Unity Connection Audio File Format Do you know the file format of Greetings that is uploaded/recorded into Cisco Unity Connection? If no, then this is the right post which will help you to know the File Format and Software which also can convert file

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Customize CUCM Login/Welcome Banner

Customize CUCM Login or Welcome Banner Configure Welcome / Login Banner on Cisco Unified Communications Manager that would display a customized message when a user logs into Cisco Unified Communications Manager. I would also call this as MOTD (Message of the Day). To configure Message

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Modifying License Mac on CUCM/CUC/UCCX/

Modify License MAC on CUCM, CUC or UCCX Do you want to modify the license mac for your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX? Here is the procedure to modify the license mac. First and the foremost, you need to