Hello Everyone, This is my first post and i hope i will continue this further and will try to put my best efforts to make it never ending and interesting post. I will try to gather stuffs from the real scenarios where i faced many
UCCX Simple Time of Day Call Routing Time of day call routing is very much required either you use a contact center environment or non contact center environment. If you are not using CC environment, you can do Time of Day cal routing using Cisco
Hello Everyone, Today, we are going to extend the call flow with a different requirement. Last Time the requirement was as follow. “We have CUCM v10.0 integrated with Cisco Unity. The requirement is – In case the customer knows the extension and dials in the
How to obtain Installation Details from CUCM Certificate Information from Publisher? Today, lets talk about how to gather the installation details from CUCM Certificate Information like Organization, Unit, Location, State and Country. Let’s assume that you have already installed a Publisher a year ago and
Installing AsteriskNow on VMWare Have you ever installed Asterisk on VMware? It’s quite easy and it takes hardly 60 mins to complete the installation. Below are the steps. Download AsteriskNow ISO File from official website. Create a Virtual Machine. Mount the ISO that you have downloaded
Control Remotely Cisco IP Phones It’s been a long time since my last post. Hope you guys are doing well and liked my previous posts. If you have any feedback, please feel free to share it with me at administrator@uccollabing.com Today we will talk about
What is LLDP? Some LLDP basic and useful commands What is LLDP? Link Layer Discovery Protocol (LLDP) is a standard network discovery protocol similarly to Cisco Discovery Protocol (CDP) or Nortel Discovery Protocol. It helps network administrator to identify network devices. It allows devices to
Configuring Cisco Conference Bridge/Resources (SCCP) Today, lets configure Conference Bridge in Cisco Unified Communication Manager and Cisco Voice Gateway. Let’s start with the Voice Gateway Login to the Voice Gateway Enter the Configuration voice-card 0 dspfarm dsp services dspfarm sccp local FastEthernet0/0 sccp ccm X.X.X.X
Error while upgrading CUCM, CUC or UCCX While upgrading CUCM, CUC or UCCX, you might encounter an error “The version obtained from the name does not match the active or inactive version of the publisher“. Solution: Please ensure that you have the Target Version (The
The WordPress.com stats helper monkeys prepared a 2015 annual report for this blog. Here’s an excerpt: The concert hall at the Sydney Opera House holds 2,700 people. This blog was viewed about 29,000 times in 2015. If it were a concert at Sydney Opera House,