UCCX No Teams available to show in CSD There are chances that when you login to Cisco Supervisor Desktop (CSD) and try to select team from Drop Down Menu but no team appears in the list. You may have to follow the below checks in
UCCX DB replication is not setup properly, Backup Completed While taking UCCX Backup, you may receive an error “UCCX DB replication is not setup properly, Backup Completed” which will end up in failing the backup for the component name “CCXCOMPONENT”. When you check the logs
Installing or Upgrading to UCCX 10.6.1 SU1? Are you trying to upgrade UCCX from X version to 10.6.1 SU1 or doing a Fresh Install of 10.6.1 SU1? If yes, then be cautious about the error you may receive while installing or upgrading the UCCX Subscriber.
Cisco UCCX Email – Emergency Number – via Email & SMS One day i was sitting idle and was thinking of this vast technology and was wondering how communication happens and make life easier and happier. Now a days most of the things are integrated
UCCX Simple Holiday Script When creating a script in UCCX, we need to ensure that the holiday prompts are played when there are some national holidays in the country/state. For example – Christmas, New Year, Independence day including some festivals celebrated in the country/state. The below
Get Root Access to your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX. There are many advantages of having root access to the system but there are some dis-advantages also unless you know what you are doing with your root access. Root
What is Xpath? Examples of Xpath? Contd. Xpath expressions can be Location Path (set of tree nodes), Boolean (true or false), Numeric (number) or a String (unicode string). Let’s see some very basic examples of Xpath. If the path starts with a single slash /
Native Prompt Recording (Greetings Administrator) with UCCX We have been using Cisco Unity Connection for recording/changing of a Greeting via phone remotely (Greeting Administrator), the same way we can use Cisco UCCX for recording such prompts/greetings. The script is quite simple and easy to configure.
Cisco UCCX Email Scripting Today let me talk about email scripting to be done in UCCX (only basics). It is quite simple and easy to configure. We will need the following applications in order to do Email Scripting. 1. Cisco Unified Communication Manager 2. Cisco
Cisco UCCX CAD/CSD Network Error during Installation While installing Cisco Agent Desktop (CAD)or Cisco Supervisor Desktop (CSD) i encountered an error “Error: 1316: A network error occurred while attempting to read from the file C:\Users\Admin….. \Cisco Agent Desktop.msi. I had actually upgraded my UCCX Server