Browse By

Category Archives: UCCX

uccollabing

UCS C220 M3 Cache Degraded

On Sunday I was watching a football match in my house and suddenly i realized that the Call Manager started to have some issues. The RTMT was showing high use CPU on Subscriber: I checked the vmware and I could see the VMware Tools not

uccollabing

Cisco UCCX Email Scripting – Emergency Number

Cisco UCCX Email Scripting – Emergency Number Lets continue further with UCCX Email Scripting. This post is related to email scripting where an emergency number is dialed like 911. This is basically to track the person and aware the owners (Like Administrator, Security Office, Managers

uccollabing

Secure Connection Failed CUCM/CUC/UCCX

Secure Connection Failed CUCM/CUC/UCCX If you are using Firefox you may encounter an error “Secure Connection Failed”, An error occurred during a connection to X.X.X.X:8443. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key) when you try accessing

uccollabing

CUCM, Cisco Unity Connection, UCCX Root Access

Get Root Access to your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX. There are many advantages of having root access to the system but there are some dis-advantages also unless you know what you are doing with your root access. Root

uccollabing

License MAC on CUCM, Unity Connection or UCCX

CUCM, CUC and UCCX License Mac Parameters The licenses on Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC) or Cisco Contact Center Express (UCCX) are based on a string named as “License MAC“, License Mac is not same as Physical MAC address of

uccollabing

Installing or Upgrading to UCCX 10.6.1 SU1?

Installing or Upgrading to UCCX 10.6.1 SU1? Are you trying to upgrade UCCX from X version to 10.6.1 SU1 or doing a Fresh Install of 10.6.1 SU1? If yes, then be cautious about the error you may receive while installing or upgrading the UCCX Subscriber.