What is a Refresh Upgrade (RU) Cisco?
What is a Refresh Upgrade (RU)? Many of us have come across the name Refresh Upgrade or RU but do we know what it is? Well, when we do an upgrade of Cisco...
UC Collabing Blog
Cisco IPMA – (Manager-Asssitant) – Shared Mode
Cisco IPMA – (Manager-Asssitant) – Shared Mode What is IPMA (IP Manager Assistant) – IPMA feature, is provided in a manager / assistant provides call-routing capabilities in an environment to work together more effectively...
Convert Cisco CDR EPOCH Date and Time
Convert Cisco CDR EPOCH Date and Time In part 1, we have seen the configuration and creation of the CDR Report. Now lets go more deeper and further. In Part 1, did you realize...
Installing Lync 2013 in Lab – Login & Testing Lync functionality
Login to Lync 2013 Client (Skype for Business) and testing Lync functionality In our last post we learned “How to Install or Update Lync Server System”. In this article, we will test the Lync basic...
Configuring Standard Local Route Group CUCM
Configuring Standard Local Route Group CUCM Standard Local Route Groups(sLRG) is a feature which helps in reducing the complexity and maintenance of the numbering dial plan when you have a large number of locations/sites....
CME Basic Automatic Call Distribution and Auto-Attendant Service (B-ACD)
CME Basic Automatic Call Distribution and Auto-Attendant Service (B-ACD) What is B-ACD? This is a feature within Cisco Unified CME which provids basic call handling service and queuing service. When an incoming call is...
Cisco UCCX Email Scripting
Cisco UCCX Email Scripting Today let me talk about email scripting to be done in UCCX (only basics). It is quite simple and easy to configure. We will need the following applications in order...
DOT/TRAI Regulations in India – OSP
DoT / TRAI / OSP – VoIP PSTN Regulations in India It’s been quite a long time since my last post. I am writing this article as on 19th March 2020 and the provided...
External Contacts in Cisco Jabber Directory
Hello Everyone, Wishing you a Happy New Year with the hope that you will have many blessings in the year to come. I wish for this year to have lesser disasters, less hate, less...
UCCX No Teams available to show in CSD
UCCX No Teams available to show in CSD There are chances that when you login to Cisco Supervisor Desktop (CSD) and try to select team from Drop Down Menu but no team appears in...
