Browse By

Cisco IP Communicator on Virtual Machine?

Cisco IP Communicator on Virtual Machine?

Tried installing Cisco IP Communicator (CIPC) on Virtual Machine but received an error “no compatible audio device” or “There are No Compatible Sound Devices Installed on this Computer”. Relax, there is a solution to this issue which will help you to install CIPC and use IP Communicator in Virtual Machine.
Le’ts start –

  • Download Virtual Audio Cable application on Virtual Machine –
  • Install Virtual Audio Cable on Microsoft Windows (Virtual Machine) and after the installation verify if Audio Drivers are installed successfully. You can verify it in your Device Manager

  • Once Verified, install CIPC (Cisco IP Communicator) on Microsoft Windows (Virtual Machine)
  • Reboot Microsoft Windows on Virtual Machine
  • Once the Microsoft Windows on Virtual Machine is up > Right Click Cisco IP Communicator Icon > Properties > Compatibility Tab > Check Mark “Run this program in compatibility mode for:” and select Windows XP (Service Pack 3) from Drop Down Menu > Click on Apply and OK

  • Logoff from the Microsoft Windows (Virtual Machine)
  • On your System > Go to Run > Type “mstsc”
  • Enter the IP Address of Microsoft Windows
  • Click Show Options
  • Click on Local Resources Tab
  • Click on Remote Audio  Settings
  • Remote Audio Playback > Radio Check “Play on Remote Computer”

  • Click on OK and Click on Connect
  • Right Click on Cisco IP Communicator and “Run as Administrator”

Note: I have tested the same on Windows 7 which works like a charm and assume it should also work on Windows XP. When you RDP Microsoft Windows 2008 Server (Virtual Machine) for some reasons, Audio Driver does not work (I assume that it does not have compatibility mode for Windows  XP Service Pack 3). But when you launch vSphere Client Console of the Virtual Machine and work on the Console, the Audio Driver works and you will be able to launch IP Communicator.
Hope this helps!!

Published by Team UC Collabing

One thought on “Cisco IP Communicator on Virtual Machine?”

  1. Stephane Cohen says:

    Great post thanks.

Leave a Reply

Your email address will not be published. Required fields are marked *


Electrical Engineer CCNA Collaboration CCNA Voice CCNA R&S. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. I have 5 years of experience working in Telephony Multivendor Projects. I am also 3 years of experience working in Support and implementation about Cisco Collaboration platforms: UCS server, UCM, Cisco Unity, Presence Server, Jabber, Gateway. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. If you need to contact me, please you can writte me.


CCNA Routing and Switching
Am a technology enthusiast. I work in network support providing support with implementation, maintaining and precisely troubleshooting the infra.
Realm of collaboration makes me want to learn and face new challenges more and more.