Step by Step IM & Presence Configuration

Are you looking to configure IM & Presence step by step? Do not worry, here are the steps that would help you to configure IMP from scratch. Assuming that you have already installed IM & Presence.

Activating IM & Presence Services

• Login to IM & Presence Serviceability
• Go to Tools > Service Activation
• Under Server > Select your IM & Presence server from drop down menu
• Check Mark > Check all services
• Click on Save

Presence Gateway Configuration –  (This will publish phone presence info like on hook or off hook)

• Login to IM & Presence Administration Page
• Go to Presence > Gateway > Click on Add New
• Presence Gateway Type > Select CUCM from drop down
• Description > Enter a small description
• Presence Gateway > Enter the IP Address of CUCM

Configure Cisco CCM CIP Profile

• Go to Application > Legacy Client > CCMCIP Profiles > Click on Add New
• Name > Enter a Name
• Description > Enter a Description
• Primary CCMCIP Host > Enter Primary CUCM IP Address
• Backup CCMCIP Host > Enter Backup CUCM IP Address
• Server Certificate Verification > Select Self Signed or Keystroke from drop down menu
• Check Mark > Make this the default CCMCIP Profile for the system.
• Click on Save

Configure Legacy Clients Settings

Go to Application > Legacy Clients > Settins

• Primary TFTP Server > Enter your primary TFTP Server
• Backup TFTP Server > Enter your backup TFTP Server
• Click on Save

Click on Next Page to see the final part of IM & Presence configuration

Published by Team UC Collabing

Step by Step Cisco IM & Presence Configuration was last modified: October 12th, 2018 by Administrator