Step by Step Cisco IM & Presence Configuration
Step by Step IM & Presence Configuration
Are you looking to configure IM & Presence step by step? Do not worry, here are the steps that would help you to configure IMP from scratch. Assuming that you have already installed IM & Presence.
Activating IM & Presence Services
- Login to IM & Presence Serviceability
- Go to Tools > Service Activation
- Under Server > Select your IM & Presence server from drop down menu
- Check Mark > Check all services
- Click on Save
Presence Gateway Configuration – (This will publish phone presence info like on hook or off hook)
- Login to IM & Presence Administration Page
- Go to Presence > Gateway > Click on Add New
- Presence Gateway Type > Select CUCM from drop down
- Description > Enter a small description
- Presence Gateway > Enter the IP Address of CUCM
Configure Cisco CCM CIP Profile
- Go to Application > Legacy Client > CCMCIP Profiles > Click on Add New
- Name > Enter a Name
- Description > Enter a Description
- Primary CCMCIP Host > Enter Primary CUCM IP Address
- Check Mark > Make this the default CCMCIP Profile for the system.
- Click on Save
Configure Legacy Clients Settings
Go to Application > Legacy Clients > Settins
- Primary TFTP Server > Enter your primary TFTP Server
- Backup TFTP Server > Enter your backup TFTP Server
- Click on Save
Click on Next Page to see the final part of IM & Presence configuration
Published by Team UC Collabing
I am working in an IT company and having 10+ years of experience into Cisco IP Telephony and Contact Center. I have worked on products like CUCM, CUC, UCCX, CME/CUE, IM&P, Voice Gateways, VG224, Gatekeepers, Attendant Console, Expressway, Mediasense, Asterisk etc. I am not an expert but i keep exploring whenever and wherever i can and share whatever i know. You can visit my LinkedIn profile by clicking on the icon below.
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