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Cisco Call Manager Express (CME) – Basic Configuration

Hello Everyone, I know the readers are quite experienced and they would not be interested in this post as this will guide to build the basic configuration of Call Manager Express. I assume that basic configuration are done like assigning of IP Address on the

Cisco Call Manager Express (CME) – Basic Configuration was last modified: January 22nd, 2016 by Administrator
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Codec Mismatch – How to troubleshoot with CDR Report

Hello Everyone, We know there are various ways of troubleshooting issues related to codec but how do we troubleshoot if we do have access to CDR Reports only? Well, get the Calling Party Number, Called Party Number, Date and Time of The call. Based on

Codec Mismatch – How to troubleshoot with CDR Report was last modified: February 13th, 2016 by Administrator
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CUCM Asterisk SIP Trunk Integration

Hello Everyone, Today, lets configure a Trunk between CUCM and Asterisk. I was pretty much happier when i got this configured and working, hope you would also be happy as well. Lets start.     CUCM CONFIGURATION   1. Login to Cisco Unified Communication Manager.

CUCM Asterisk SIP Trunk Integration was last modified: July 6th, 2017 by Administrator
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Cisco CDR Report Analysis

Hello Everyone, Now let’s talk more into dept and now its time to explore the CDR fields. I will share examples and will try to explain the records as well. Follow the below screenshot and i will go one after another.     ¬†First Call

Cisco CDR Report Analysis was last modified: January 29th, 2016 by Administrator
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Convert Cisco CDR EPOCH Date and Time

Hello Everyone, In part 1, we have seen the configuration and creation of the CDR Report. Now lets go more deeper and further. In Part 1, did you realize that the CDR Report which was shown, the time was in Unix EPOCH time format. Now

Convert Cisco CDR EPOCH Date and Time was last modified: January 29th, 2016 by Administrator

Configuring Cisco Call Detail Record (CDR)

Hello Everyone, CDR Reporting? What is a CDR Report? CDR (Call Detail Record) – According to the definition given webopedia, in IP Telephony, a call detail record is a data record that contains information related to a telephone call, such as the origination and destination

Configuring Cisco Call Detail Record (CDR) was last modified: January 29th, 2016 by Administrator

Configure Call Handler Cisco Unity Connection

Hello Everyone, Call Handlers in Cisco Unity Connection is a feature which provides services like IVR where the calls are handled and routed in an efficient manner. Basically Call Handler serves many purposes like answer the call, greet the caller, provide them information with options,

Configure Call Handler Cisco Unity Connection was last modified: July 6th, 2017 by Administrator
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