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Cisco CUCM WebDialer HTTP

Cisco CUCM WebDialer HTTP

We have been using Desk Phones or Soft Phones to make calls but there is also an option to dial numbers from URL in Cisco Unified Communication Manager. This feature is called as Cisco WebDial.
To use the WebDial Service, please follow the below steps.

  • Login to  Cisco Unified Serviceability > Enable  “Cisco WebDialer Web Service”
  • Login back to Cisco Unified Communication Manager Administration
  • Go to End Users > Associate “Standard CCM End Users” and “Standard CTI Enable” for the Users.
  • Login to https://X.X.X.X/webdialer/Webdialer (Replace X.X.X.X with your CUCM IP Address


  • Enter the End User ID and Password > Click Submit
  • Enter the Phone Number you would like to Dial > Once the Phone number is entered, Click Dial
  • The call will be connected on your IP Phone or IP Communicator


That’s all!! Cheers!

Published by Team UC Collabing

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Subodh Kumar
Claudio Quiroz Cabello

Electrical Engineer CCNA Collaboration CCNA Voice CCNA R&S. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. I have 5 years of experience working in Telephony Multivendor Projects. I am also 3 years of experience working in Support and implementation about Cisco Collaboration platforms: UCS server, UCM, Cisco Unity, Presence Server, Jabber, Gateway. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. If you need to contact me, please you can writte me.

Kanishka Singh

CCNA Routing and Switching
Am a technology enthusiast. I work in network support providing support with implementation, maintaining and precisely troubleshooting the infra.
Realm of collaboration makes me want to learn and face new challenges more and more.