CUCM Error – Exceeded timed threshold of 3600 seconds

CUCM Error – Exceeded timed threshold of 3600 seconds

Are you facing an error which says:

The installation has encountered a unrecoverable internal error. For further assistance report the following information to your provider.

Command “/opt/cisco/install/bin/pmNormalizeGeneric/etc/opt/cisco/install/component_install_cmd-list” has exceeded timed threshold of 3600 seconds. 

The system will now halt

Even i also faced the same issue recently while installing Cisco Unified Communication Subscriber.

To resolve the issue, follow the below steps:

  • Re-deploy the OVA file (Assuming that it’s a new installation)
  • Do not Power on the Macine, let the VM Machine be Powered Off
  • Right Click Virtual machine > Edit Settings
  • Click on Options Tab
  • Under Advanced > Click on General
  • Click on Configuration
  • Click on Add Row
  • Add the following
    Name Value
    tools.syncTime 0
    time.synchronize.continue 0
    time.synchronize.restore 0
    time.synchronize.resume.disk 0
    time.synchronize.shrink 0 0 0 0
  • Click on OK
  • Now Power On the Virtual Machine and begin with the installation. It should proceed with the installation.

Hope this helps!

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