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Cisco Unity Connection Audio File Format

Cisco Unity Connection Audio File Format Do you know the file format of Greetings that is uploaded/recorded into Cisco Unity Connection? If no, then this is the right post which will help you to know the File Format and Software which also can convert file

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Bypass CUCM or Cisco Unity Connection hardware check

Hacking or Bypassing Hardware Check for UC Applications like CUCM, CUC, IM&P, UCCX. Sometimes when you setup your own lab at your home and you have limited hardware resources, it gets difficult to install UC application, specially Cisco Unity Connection. You will not get an

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Configure Cisco CUBE SIP Options Ping

Configure Cisco CUBE SIP Options Ping Recently i was asked to configure SIP Options Ping on CUBE so that the link/trunk status can be monitored on CUBE. When this feature is enabled, CUBE will periodically send an OPTIONS Request to the destination IP Address configured on

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Convert LDAP Users to Local Users in CUCM

Convert LDAP Users to Local Users in CUCM When your Cisco Unified Communications Manager End Users  is synced via LDAP and there is a requirement to convert the LDAP synced Users to a Local User, it becomes a difficult task. There are two ways you

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Cisco UCCX IPPA Phone Agent Login Service

Cisco UCCX IPPA Phone Agent Login Service Cisco Agent Desktop on Windows machine or Cisco IP Phone Agent Service (IPPA) on IP Phone allow agents to take calls whey the call comes into the Queue. Agent has to be in READY state before the call is

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Modifying License Mac on CUCM/CUC/UCCX/

Modify License MAC on CUCM, CUC or UCCX Do you want to modify the license mac for your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX? Here is the procedure to modify the license mac. First and the foremost, you need to

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VoIP Detective – Demonstration of the tool

In our last post, we understood the installation and configuration process of VoIP Detective. In this article, we will see the results. For testing purpose, i made few calls to ensure that the CDR records are getting imported and the reports are getting generated. The

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Asterisk PBX Comedian Mail Change Audio Greetings

Asterisk PBX Comedian Mail Change Audio Greetings Change the default Asterisk “Comedian Mail” Greetings to your own customized greeting. Comedian Mail Greeting is heard when someone dials *97 or *98 from their IP Phones or Softphones. To changed the greetings, follow the below procedure. Record