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Download Music on Hold (MoH) files from CUCM

Download Music on Hold (MoH) files from CUCM

If you want to download Music-on-Hold (MoH) files from Cisco Unified Communications Manager (CUCM), you need to have CLI access to download the MoH files. Also you need to have SFTP Server setup where you can download the MoH Files. Below is the procedure to download:

How to download Music on Hold (MOH) files from CUCM?

  • Launch Putty and SSH to Cisco Unified Communications Manager CLI
  • To list all MoH files, enter the command:         file list activelog mohprep/*
  • To download MoH files from CUCM Server, enter the command:        file get activelog mohprep/filename.wav  (For Example file get activelog mohprep/SampleAudioSource.g729.wav )
  • Would you like to proceed, Type “Y” if you would like to proceed.
  • SFTP server IP: X.X.X.X          (Enter the SFTP IP Address)
  • SFTP server port [22]: 22         (Enter the SFTP Port Number)
  • User ID:         (Enter the SFTP User ID)
  • Password:        (Enter the SFTP Password)
  • Download Directory :  /         (Enter the Download Directory)

That’s all! Hope this helps

Published by Team UC Collabing

One thought on “Download Music on Hold (MoH) files from CUCM”

  1. says:

    can u share ur contact number plz

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Electrical Engineer CCNA Collaboration CCNA Voice CCNA R&S. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. I have 5 years of experience working in Telephony Multivendor Projects. I am also 3 years of experience working in Support and implementation about Cisco Collaboration platforms: UCS server, UCM, Cisco Unity, Presence Server, Jabber, Gateway. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. If you need to contact me, please you can writte me.


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Am a technology enthusiast. I work in network support providing support with implementation, maintaining and precisely troubleshooting the infra.
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