Installation & Configuration of Expressway C & Expressway E – MRA I never worked on Expressway E and Expressway C in real time and hence I decided to setup it in lab. To setup it up, i had to create many virtual machines for Expressway
Hunt Pilot Real Time Monitoring Tool Hunt Pilot Real Time Monitoring helps in monitoring various information like queue calls abandoned, number of calls in queue, longest call waiting, line group members available etc in real time. To monitor it, you need to have RTMT (Real Time
Installing Enghouse ARC Enterprise Premium on Windows Server Have you tried installing Enghouse ARC on Windows Machine? The installation is quite easy and simple. I would walk you through the installation of ARC Software on a Windows machine. The detailed configuration would be in next
3rd Party BIB Recording – On-Net Calls not Recorded I encountered an issue where CUCM 9.2.1 integrated with the 3rd Party BIB Recording System, where some on-net calls can’t be recorded in the same site. I got the solution to fixed the issue. Solution: Collect
Last Redirecting Number Voicemail Unity Connection Recently i was asked a question on redirecting a voicemail. Here is the scenario and the solution. Scenario There are three users configured in Cisco Unified Communications Manager and Unity Connection. User A, User B and User C. User
CUCM Database Replication Status Offline If you have been working with Cisco Unified Communications, I am sure that you are aware on how to check Database Replication on Cisco Unified Communication Manager or Cisco Unity Connection. If you are not aware on how to check,