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Category Archives: CUCM

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Check Database Replication CUCM Cisco

Check Database Replication CUCM Cisco I am sure most of you knows how to check Database Replication on Cisco Unified Communication Manager or Cisco Unity Connection. If you don’t know how to check Database Replication, this post will be helpful for you. The below information

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Configure Intercom lines

Intercom is a type of line which combines both speed dial and a phone line functionality respectively. It allows the callee to place the call on a predefined destination. The called destination auto answers the phone with mute activated in speaker phone mode, regardless of

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Busy or Unavailable Greeting – Unity Connection

Hello All, I received a request from one of my blog follower on Unity Greetings for Busy and Unavailable Recording. Below is the query. “We have CUCM v10.0 integrated with Cisco Unity. The requirement is – In case the customer knows the extension and dials

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Activate and Verify Extension Mobility Service Cisco

Activate and Verify Extension Mobility Service in Cisco Note:  I’ve also seen where multiple call managers are being used to register phones, however, the Cisco Extension Mobility Service is not active on all servers.  Watch out for this. From the Navigation menu select Cisco Unified CallManager

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Cluster ID Change – Cisco Unified Communications Manager

Cisco Unified Communications Manager Cluster ID Change Cluster ID parameter is an unique identifier for the clusters. By default the value for Cluster ID is set to “StandAloneCluster”. When configuring Extension Mobility Cross Cluster (EMCC) or Intercluster Lookup Service (ILS), cluster id has to be unique

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Codec Mismatch – How to troubleshoot with CDR Report

Codec Mismatch – How to troubleshoot with CDR Report We know there are various ways of troubleshooting issues related to codec but how do we troubleshoot if we do have access to CDR Reports only? Well, get the Calling Party Number, Called Party Number, Date

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Busy Lamp Field – Speed Dial

Busy Lamp Field – Speed Dial What is BLF (Busy Lamp Field)?  The BLF feature allows a user to monitor the real-time status of another user at a directory number or SIP URI from the device of the watcher. Let’s say User A wants to