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CUCM Inactive LDAP Users to Active LDAP Users

CUCM Inactive LDAP Users to Active LDAP Users

There might be some certain requirements when you might asked to convert Inactive LDAP Users to Active LDAP Users and then Convert them into Local Users in Cisco Unified Communications Manager (CUCM). If yes, then below steps will help you to make Inactive LDAP User to Active LDAP Users.

If you want to convert LDAP End Users from Inactive to Active, enter the following command – 

run sql update enduser set status=1 where userid like ‘A%’

*** Note – If your End User ID starts with the letter A use the same command, else replace A with a letter that your End User starts with. If you would like to use query like Last Name or Department or Telephone Number etc instead of userid, you can replace userid with the following.
Last Name = lastname
Telephone Number = telephonenumber
Department = department

Example – run sql update enduser set status=1 where telephonenumber like ‘9%’

If you want to convert LDAP End Users from Active to Inactive, enter the following command – 

run sql update enduser set status=2 where userid like ‘A%’

Note : In the above set of commands, if you put the numeric value for status=1, it will make the End User LDAP Account as Active and If you put the numeric value for status=2, it will make the End User LDAP Account as Inactive.

To convert an Active LDAP User into a Local User in Cisco Unified Communications Manager, follow the below link –

Convert LDAP Users to Local Users in CUCM

Hope this helps!!

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Claudio Quiroz Cabello

Electrical Engineer CCNA Collaboration CCNA Voice CCNA R&S. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. I have 5 years of experience working in Telephony Multivendor Projects. I am also 3 years of experience working in Support and implementation about Cisco Collaboration platforms: UCS server, UCM, Cisco Unity, Presence Server, Jabber, Gateway. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. If you need to contact me, please you can writte me.

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Kanishka Singh

CCNA Routing and Switching
Am a technology enthusiast. I work in network support providing support with implementation, maintaining and precisely troubleshooting the infra.
Realm of collaboration makes me want to learn and face new challenges more and more.