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Category Archives: CUC

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License MAC on CUCM, Unity Connection or UCCX

CUCM, CUC and UCCX License Mac Parameters The licenses on Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC) or Cisco Contact Center Express (UCCX) are based on a string named as “License MAC“, License Mac is not same as Physical MAC address of

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Cisco PLM – Security Error on CUCM CUC and CER

Cisco PLM – Security Error on CUCM CUC and CER Recently i was working on Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Emergency Responder (CER) and Prime License Manager (PLM) upgrade where i had to upgrade all the products from 11.0.x to 11.5.x . CUCM,

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Installing a COP File in CUCM

CUCM COP File Installation Planning to install COP Files in CUCM? COP files like  ciscocm.version3-keys.cop.sgn, ciscocm.refresh_upgrade_v1.5.cop.sgn, ciscocm.vmware-disk-size-reallocation-1.0.cop.sgn or any other COP or Locale? This is quite easy and simple task. How to install COP Files? Download COP files from Cisco Website. If you are doing an upgrade, you

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Last Redirecting Number Voicemail Unity Connection

Last Redirecting Number Voicemail Unity Connection Recently i was asked a question on redirecting a voicemail. Here is the scenario and the solution. Scenario There are three users configured in Cisco Unified Communications Manager and Unity Connection. User A, User B and User C. User

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Configure Read-Only Access Cisco Unity Connection

Configure Read-Only Access Cisco Unity Connection When working customers, some customer may ask you to give some of their employees Read-Only access for Cisco Unity Connection.  This access will be very basic access similar to Help Desk users. The privilege given to the user will

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Cisco Unity Connection Audiotext Manager Installation

Cisco Unity Connection Audiotext Manager Installation Have you worked on Cisco Unity Connection Audiotext Manager by ciscounitytools? If no, then this is one among the best tool for managing Unity Connection Audio Files. Generally, we do upload greetings in Unity Connection by accessing the Unity Connection GUI

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Bypass CUCM or Cisco Unity Connection hardware check

Hacking or Bypassing Hardware Check for UC Applications like CUCM, CUC, IM&P, UCCX. Sometimes when you setup your own lab at your home and you have limited hardware resources, it gets difficult to install UC application, specially Cisco Unity Connection. You will not get an