Troubleshooting MWI SIP Cisco Unity Connection When a SIP Integration is done between CUCM and Unity Connection, MWI sometimes fails to work. I feel SCCP is more easier to troubleshoot when compared to SIP. SCCP uses MWI Directory Numbers to turn ON and OFF Message
SIP Trunk Integration with CUCM and CUC Configure or Integrate SIP Trunk with CUCM (Cisco Unified Communication Manager) and CUC (Cisco Unity Connection). A traditional way to integrate Unity Connection with CUCM is using SCCP but in this post, we will use SIP for integration.
Last Redirecting Number Voicemail Unity Connection Recently i was asked a question on redirecting a voicemail. Here is the scenario and the solution. Scenario There are three users configured in Cisco Unified Communications Manager and Unity Connection. User A, User B and User C. User
Multi-Language Unity Connection Greetings, Busy, Unavailable Message Today, we are going to extend the call flow with a different requirement. Last Time the requirement was as follow. “We have CUCM v10.0 integrated with Cisco Unity. The requirement is – In case the customer knows the
Configure Call Handler Cisco Unity Connection Call Handlers in Cisco Unity Connection is a feature which provides services like IVR where the calls are handled and routed in an efficient manner. Basically Call Handler serves many purposes like answer the call, greet the caller, provide