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Category Archives: CUC

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Repeated characters when typing in Vmware remote console

Repeated characters when typing in Vmware remote console You might have faced the issue of repeating character when typing in Vmware remote console. You will see unintended keystrokes when you type. For example – If your intention is  to type “Administrator” and when you type it

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Cisco PCD Network Migration

Cisco PCD Network Migration In our previous post, we learned how to do PCD Simple Migration. This post will talk about Network Migration using PCD. There are two ways we can do a migration > Simple Migration using Cisco PCD In this migration, the network

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License MAC on CUCM, Unity Connection or UCCX

CUCM, CUC and UCCX License Mac Parameters The licenses on Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC) or Cisco Contact Center Express (UCCX) are based on a string named as “License MAC“, License Mac is not same as Physical MAC address of

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Cisco Unity Connection Audiotext Manager Installation

Cisco Unity Connection Audiotext Manager Installation Have you worked on Cisco Unity Connection Audiotext Manager by ciscounitytools? If no, then this is one among the best tool for managing Unity Connection Audio Files. Generally, we do upload greetings in Unity Connection by accessing the Unity Connection GUI

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Cisco CUCM Meet Me to Play Announcement

Cisco CUCM Meet Me to Play Announcement Let’s configure Meet-Me to Play Callers Name when they join the meeting. In our scenario, we will configure it as follow. Scenario: Meet me conference is initiated by the host. The attendees will dial a number which will

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Virtual Machine VMware Tools Not Running (Not Installed)

Virtual Machine VMware Tools Not Running (Not Installed) When you are trying to upgrade VMware Tools, you might encounter an issue Vmware Tools Not Running (Not Installed). If you are encountering the above issue, follow the below procedure which will help you to resolve the

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Troubleshooting MWI SIP Cisco Unity Connection

Troubleshooting MWI SIP Cisco Unity Connection When a SIP Integration is done between CUCM and Unity Connection, MWI sometimes fails to work. I feel SCCP is more easier to troubleshoot when compared to SIP. SCCP uses MWI Directory Numbers to turn ON  and OFF Message