Hello All, Are you facing an error which says: The installation has encountered a unrecoverable internal error. For further assistance report the following information to your provider.   Command “/opt/cisco/install/bin/pmNormalizeGeneric/etc/opt/cisco/install/component_install_cmd-list” has exceeded timed threshold of 3600 seconds.    The system will now halt     Even i also faced the same issue recently while installing… Read More

CUCM Error – Exceeded timed threshold of 3600 seconds was last modified: February 8th, 2017 by Administrator

What is Xpath? Examples of Xpath? Contd.   Xpath expressions can be Location Path (set of tree nodes), Boolean (true or false), Numeric (number) or a String (unicode string). Let’s see some very basic examples of Xpath.   If the path starts with a single slash / , it represents absolute path to the required… Read More

What is Xpath? Examples of Xpath? Contd. was last modified: February 8th, 2017 by Administrator

Hello All, What is Xpath? What are the examples of Xpath? Before we know Xpath, lets know what XML is? XML abbreviation is Extensible Markup Language is a markup language similar to HTML which is designed to create information formats and share both the format and the data on the WWW (World Wide Web). It was created… Read More

What is Xpath? Examples of Xpath? was last modified: February 8th, 2017 by Administrator

Hello All, Good Bye 2016 and Welcome 2017. May this new year bring joy, peace and happiness to you & your family. Today, we see how to Configure an External Billing Server on Cisco Unified Communications Manager.   Overview The system can send Cisco Call Detailed Record (CDR) files to up to 3 pre-configured destinations (billing servers)… Read More

Configuring an External Billing Server on CUCM was last modified: May 17th, 2017 by Claudio Quiroz Cabello

Hello All, If you want to download Music-on-Hold (MoH) files from Cisco Unified Communications Manager (CUCM), you need to have CLI access to download the MoH files. Also you need to have SFTP Server setup where you can download the MoH Files. Below is the procedure to download: Launch Putty and SSH to Cisco Unified… Read More

Download Music on Hold (MoH) files from CUCM was last modified: December 23rd, 2016 by Administrator

Hello All, Have you worked on Cisco Unity Connection Audiotext Manager by ciscounitytools? If no, then this is one among the best tool for managing Unity Connection Audio Files. Generally, we do upload greetings in Unity Connection by accessing the Unity Connection GUI and upload the audio file in Call Handlers/Users Mailbox in Standard/Closed/Holiday Greetings using Media… Read More

Cisco Unity Connection Audiotext Manager Installation was last modified: December 22nd, 2016 by Administrator

Hello All, There are some instances when you play with user roles in Cisco Unified Communications Manager (CUCM) or Cisco Unity Connection (CUC), you may end up with some issues. Recently one of my friend removed “System Administrator” role from the default Admin username, in my friend’s case it is “cucadministrator” which was created during the… Read More

Cisco Unity Connection says “Not Authorized” when you access via GUI was last modified: December 22nd, 2016 by Administrator