Hunt Pilot Real Time Monitoring Tool
Hunt Pilot Real Time Monitoring Tool Hunt Pilot Real Time Monitoring helps in monitoring various information like queue calls abandoned, number […]
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Basic SRST Configuration (SCCP only)
Cisco SRST Configuration for SCCP Phones Survivable Remote Site Telephony (SRST) – It is a call processing backup mechanism
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What is a Refresh Upgrade (RU) Cisco?
What is a Refresh Upgrade (RU)? Many of us have come across the name Refresh Upgrade or RU but
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Cisco IPMA – (Manager-Asssitant) – Shared Mode
Cisco IPMA – (Manager-Asssitant) – Shared Mode What is IPMA (IP Manager Assistant) – IPMA feature, is provided in a
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Convert Cisco CDR EPOCH Date and Time
Convert Cisco CDR EPOCH Date and Time In part 1, we have seen the configuration and creation of the CDR
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Installing Lync 2013 in Lab – Login & Testing Lync functionality
Login to Lync 2013 Client (Skype for Business) and testing Lync functionality In our last post we learned “How to Install
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Configuring Standard Local Route Group CUCM
Configuring Standard Local Route Group CUCM Standard Local Route Groups(sLRG) is a feature which helps in reducing the complexity and
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CME Basic Automatic Call Distribution and Auto-Attendant Service (B-ACD)
Basic Automatic Call Distribution (B-ACD) in Cisco Unified CME What is B-ACD? Basic Automatic Call Distribution (B-ACD) is a
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Cisco UCCX Email Scripting
Cisco UCCX Email Scripting Today let me talk about email scripting to be done in UCCX (only basics). It
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DOT/TRAI Regulations in India – OSP
DoT / TRAI / OSP – VoIP PSTN Regulations in India It’s been quite a long time since my last
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