Hi All, While taking UCCX Backup, you may receive an error “UCCX DB replication is not setup properly, Backup Completed” which will end up in failing the backup for the component name “CCXCOMPONENT”. When you check the logs you will find “Enterprise Replication not active (62)“. But when you check the replication in the CLI… Read More

UCCX DB replication is not setup properly, Backup Completed was last modified: November 27th, 2016 by Administrator

Hi All, Are you trying to integrate Cisco Unified Communications Manager (CUCM) with Cisco Unified Presence (CUP)/ IM & Presence (IM&P) with a SIP Trunk? If yes, then follow the below steps in order to integrate. Configuration on Cisco Unified Communications Manager Login to Cisco Unified Communications Manager Go to System > Security > SIP… Read More

CUCM and IM & Presence Server Integration was last modified: November 25th, 2016 by Administrator

Hello Everyone, Are you looking for Remote Bulk Login/Logout Extension Mobility tool without PIN? If yes, then you search is over.  This tool can help you to login or logout (individual/bulk) user(s) or do a cluster logout as well. In Cisco Unified Communications Manager, you need to have an application user created and assign AXL… Read More

Extension Mobility Bulk Login without PIN was last modified: November 24th, 2016 by Administrator

Hello All, When you are trying to upgrade VMware Tools, you might encounter an issue Vmware Tools Not Running (Not Installed). If you are encountering the above issue, follow the below procedure which will help you to resolve the issue. Login to ESXi host > Locate your Virtual Machine Click on Summary Check the Status… Read More

Virtual Machine VMware Tools Not Running (Not Installed) was last modified: October 24th, 2016 by Administrator

Hello All, Time of day call routing is very much required either you use a contact center environment or non contact center environment. If you are not using CC environment, you can do Time of Day cal routing using Cisco Unified Communications Manager or Cisco Unity Connection. If you use CC environment, life becomes easier… Read More

UCCX Simple Time of Day Call Routing was last modified: October 24th, 2016 by Administrator

Hello All, Trying to install VMWare Tools using interactive method? Use the below procedure which will help you installing vmware tools in Cisco Unified Communications Manager or Cisco Unity Connection? Login to ESXi host > Locate your Virtual Machine Right-click the virtual machine that you are upgrading Choose Guest > Install/Upgrade VMware Tools Radio check… Read More

Installing Vmware Tools using Interactive Method CUCM was last modified: October 24th, 2016 by Administrator

Hello All, Have you ever installed cop file in CUCM? COP files like  ciscocm.version3-keys.cop.sgn, ciscocm.refresh_upgrade_v1.5.cop.sgn, ciscocm.vmware-disk-size-reallocation-1.0.cop.sgn or any other COP or Locale? This is quite easy and simple task. How to install COP Files? Download COP files from Cisco Website. If you are doing an upgrade, you may need refresh upgrade cop file. (Check upgrade documentation) Copy the… Read More

Installing a COP File in CUCM was last modified: October 28th, 2016 by Administrator