How to find and download list of SEP<MAC>.cnf.xml files from CUCM?   I am sure most of you are aware of Cisco IP Phone Registration Process, however i am going to post the Registration process in next post. As of now let’s see how to download XMLDefault.cnf.xml or SEP<MAC>.cnf.xml from Cisco Unified Communications Manager TFTP?… Read More

How to download list of SEP.cnf.xml files in CUCM? was last modified: February 9th, 2017 by Administrator

    What is a Refresh Upgrade (RU)? Many of us have come across the name Refresh Upgrade or RU but do we know what it is? Well, when we do an upgrade of Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express, a Refresh Upgrade file is being used. Without Refresh… Read More

What is a Refresh Upgrade (RU) Cisco? was last modified: February 9th, 2017 by Administrator

  When working customers, some customer may ask you to give some of their employees Read-Only access for Cisco Unity Connection.  This access will be very basic access similar to Help Desk users. The privilege given to the user will have ability to view Unity Connection configuration but will not have privilege to modify the… Read More

Configure Read-Only Access Cisco Unity Connection was last modified: February 9th, 2017 by Administrator

Hello All, Are you facing an error which says: The installation has encountered a unrecoverable internal error. For further assistance report the following information to your provider.   Command “/opt/cisco/install/bin/pmNormalizeGeneric/etc/opt/cisco/install/component_install_cmd-list” has exceeded timed threshold of 3600 seconds.    The system will now halt     Even i also faced the same issue recently while installing… Read More

CUCM Error – Exceeded timed threshold of 3600 seconds was last modified: February 8th, 2017 by Administrator

What is Xpath? Examples of Xpath? Contd.   Xpath expressions can be Location Path (set of tree nodes), Boolean (true or false), Numeric (number) or a String (unicode string). Let’s see some very basic examples of Xpath.   If the path starts with a single slash / , it represents absolute path to the required… Read More

What is Xpath? Examples of Xpath? Contd. was last modified: February 8th, 2017 by Administrator

Hello All, What is Xpath? What are the examples of Xpath? Before we know Xpath, lets know what XML is? XML abbreviation is Extensible Markup Language is a markup language similar to HTML which is designed to create information formats and share both the format and the data on the WWW (World Wide Web). It was created… Read More

What is Xpath? Examples of Xpath? was last modified: February 8th, 2017 by Administrator

Hello All, Good Bye 2016 and Welcome 2017. May this new year bring joy, peace and happiness to you & your family. Today, we see how to Configure an External Billing Server on Cisco Unified Communications Manager.   Overview The system can send Cisco Call Detailed Record (CDR) files to up to 3 pre-configured destinations (billing servers)… Read More

Configuring an External Billing Server on CUCM was last modified: January 2nd, 2017 by Administrator