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CUCM SQL Query – Active/Inactive Directory Numbers

CUCM SQL Query – Active/Inactive Directory Numbers Recently i was asked to find Inactive Directory Numbers in Cisco Unified Communications Manager (CUCM), which means that the “Active” checkbox in the Directory Number Configuration Page is not checked. Immediately I navigated to Call Routing >  Route Plan Report

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Asterisk PBX Comedian Mail Change Audio Greetings

Asterisk PBX Comedian Mail Change Audio Greetings Change the default Asterisk “Comedian Mail” Greetings to your own customized greeting. Comedian Mail Greeting is heard when someone dials *97 or *98 from their IP Phones or Softphones. To changed the greetings, follow the below procedure. Record

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Cisco UCCX IPPA Phone Agent One Button Login

Cisco UCCX IPPA Phone Agent One Button Login Have you configured One Button Login for Cisco IP Phone Agent Service (IPPA)? One button IPPA Service will allow you to login to Cisco IP Phone Agent service without entering the Name, Extension and Password. For One

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Cisco UCCX IPPA Phone Agent Login Service

Cisco UCCX IPPA Phone Agent Login Service Cisco Agent Desktop on Windows machine or Cisco IP Phone Agent Service (IPPA) on IP Phone allow agents to take calls whey the call comes into the Queue. Agent has to be in READY state before the call is

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Cisco IP Communicator on Virtual Machine?

Cisco IP Communicator on Virtual Machine? Tried installing Cisco IP Communicator (CIPC) on Virtual Machine but received an error “no compatible audio device” or “There are No Compatible Sound Devices Installed on this Computer”. Relax, there is a solution to this issue which will help

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Cisco PCD SFTP Username

Cisco PCD SFTP Username Are you doing Migration or Installation or Upgrade using Prime Collaboration Deployment Tool which requires you to select COP files or ISO files? The ISO or COP files has to be placed in Cisco PCD Server before you create the task.

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Upgrading Cisco Router IOS

Upgrading Cisco Router IOS In this post, we will learn how to upgrade Cisco Router IOS. Please follow the below steps to start with the upgrade. Assuming you are aware of setting up a TFTP Server and the consequences if the router does not come

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Configure H323 Gatekeeper

A Gatekeeper is an H.323 device that provides services like Address Translation, Bandwidth Management, Accounting and Dial Plans that helps to centralize in order to provide scalability. Let’s say, you have 5 sites with different dial-patterns/plans and you might want to route the calls, imagine