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Monthly Archives: December 2021

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CUCM Hunt Group Hlog Login and Logout

CUCM Hunt Group Hlog Login and Logout Most of us are aware what Hunt Pilot is and how the calls are triggered to the extensions when someone dials a number which is mapped to a Hunt Pilot. The calls can be delivered to extensions based

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CUAC Ports not Registering after CUCM Upgrade 11.5.1

CUAC Ports not Registering after CUCM Upgrade 11.5.1 We had to start our upgrade on the weekend. Cisco Unified Communications Manager (CUCM) and CUC (Cisco Unity Connection) upgrade from 11.0 to 11.5 version. Cisco Unified Attendant Console Advanced 11.0.1 was also present in the environment but it

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Prepare Cluster for Rollback to Pre-8.0

Prepare Cluster for Rollback to Pre-8.0 When migrating IP Phones from clusters from 8.X on wards to 9.X /10.X /11.X versions, you may encounter issue with security files i.e., ITL files (Initial Trust List). which is a new security feature by default. The ITL files

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Secure Connection Failed CUCM/CUC/UCCX

Secure Connection Failed CUCM/CUC/UCCX If you are using Firefox you may encounter an error “Secure Connection Failed”, An error occurred during a connection to X.X.X.X:8443. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key) when you try accessing

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Cisco PCD SFTP Username

Cisco PCD SFTP Username Are you doing Migration or Installation or Upgrade using Prime Collaboration Deployment Tool which requires you to select COP files or ISO files? The ISO or COP files has to be placed in Cisco PCD Server before you create the task.

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DRF Backup or Restore Failure CUCM or CUC

DRF Backup or Restore Failure CUCM or CUC You may at times receive an error “109-Unable to transfer the tar file over SFTP channel as currently configured SFTP server does not support output stream” while taking Backup or Restore in Cisco Unified Communication Manager or