Browse By

Monthly Archives: July 2021

uccollabing

Cisco Jabber Auto Discovery Service – SRV Records

Cisco Jabber Auto Discovery Service – SRV Records Domain Name System (DNS) is now playing an important role in Unified Communications whether you are using Cisco Unified Communications Manager, Cisco Unity Connection. Cisco Contact Center Express, Cisco IM & Presence, Expressway C or Expressway E

uccollabing

Last Redirecting Number Voicemail Unity Connection

Last Redirecting Number Voicemail Unity Connection Recently i was asked a question on redirecting a voicemail. Here is the scenario and the solution. Scenario There are three users configured in Cisco Unified Communications Manager and Unity Connection. User A, User B and User C. User

uccollabing

Hunt Pilot Real Time Monitoring Tool

Hunt Pilot Real Time Monitoring Tool Hunt Pilot Real Time Monitoring helps in monitoring various information like queue calls abandoned, number of calls in queue, longest call waiting, line group members available etc in real time. To monitor it, you need to have RTMT (Real Time

uccollabing

Installing or Upgrading to UCCX 10.6.1 SU1?

Installing or Upgrading to UCCX 10.6.1 SU1? Are you trying to upgrade UCCX from X version to 10.6.1 SU1 or doing a Fresh Install of 10.6.1 SU1? If yes, then be cautious about the error you may receive while installing or upgrading the UCCX Subscriber.

uccollabing

Cisco PCD Simple Migration

Cisco PCD Simple Migration Cisco has developed a tool called Cisco Prime Collaboration Deployment which can be used for Migration or Upgrades. This tool ease the job of an engineer and eliminates many manual task and save some time as well. There are two ways

uccollabing

Cisco Any Connect with DUO MFA

Cisco ASA РCisco AnyConnect with DUO Multi Factor Authentication  Recently i though to deploy Cisco ASA in my lab and try Multi Factor Authentication with Cisco owned DUO app. After installing Cisco ASA and complete the basic configuration, i started with DUO configuration on