Installing Lync 2013 in Lab – Proceeding with Install or Update Lync Server System In our last post, we learned “How to build a topology and publish it”. In this article we will learn how to install or update Lync Server System? This is the
Add System Recordings or Greetings in Asterisk If you would like to setup IVR or Auto-Attendant for your organization in Asterisk/Elastix/FreePBX, you need to add recordings or greetings in your server which will be heard to the callers when they dial the IVR DID number.
Cisco Jabber Auto Discovery Service – SRV Records Domain Name System (DNS) is now playing an important role in Unified Communications whether you are using Cisco Unified Communications Manager, Cisco Unity Connection. Cisco Contact Center Express, Cisco IM & Presence, Expressway C or Expressway E
Installing Enghouse ARC Enterprise Premium on Windows Server Have you tried installing Enghouse ARC on Windows Machine? The installation is quite easy and simple. I would walk you through the installation of ARC Software on a Windows machine. The detailed configuration would be in next
Last Redirecting Number Voicemail Unity Connection Recently i was asked a question on redirecting a voicemail. Here is the scenario and the solution. Scenario There are three users configured in Cisco Unified Communications Manager and Unity Connection. User A, User B and User C. User
Root CUCM, Unity Connection and UCCX 12.x and later I am sure you must have read my old post about rooting CUCM, Unity Connection and UCCX. In case if you have not, please follow the article here. This rooting was applicable till 11.x version but
Unified Messaging with Cisco Unity Connection & Office 365 Wish you a very happy new year 2018. I hope you had a great start. This is my first post in 2018 and i hope to write more articles and share my experience with you. Today
Hunt Pilot Real Time Monitoring Tool Hunt Pilot Real Time Monitoring helps in monitoring various information like queue calls abandoned, number of calls in queue, longest call waiting, line group members available etc in real time. To monitor it, you need to have RTMT (Real Time
Convert non bootable iso image to a bootable iso image This article is specially for the rookies to learn on how to convert a non bootable iso image to a bootable iso image for your UC apps like CUCM, CUC, UCCX, CUPS/IM&P. Let’s say you
Installing or Upgrading to UCCX 10.6.1 SU1? Are you trying to upgrade UCCX from X version to 10.6.1 SU1 or doing a Fresh Install of 10.6.1 SU1? If yes, then be cautious about the error you may receive while installing or upgrading the UCCX Subscriber.