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Monthly Archives: April 2021

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Track Media Resource (Transcoder) Utilization via RTMT

Track Media Resource (Transcoder) Utilization via RTMT There are times when the configured DSP resources on the Voice Gateways are not sufficient to serve the sessions (over utilized) or there might be chances that the DSP resources are under utilized. To track how many sessions

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VSphere Mac-Address Change?

Change VSphere ESXi Mac-Address Want to change Mac-Address in VSphere ESXi? If yes, below are the easy steps provided to change the Mac-Address. Login to VSphere ESXi Ensure that the Virtual Machine is powered off before you attempt to change the Mac-Address Right Click the

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Customize CUCM Login/Welcome Banner

Customize CUCM Login or Welcome Banner Configure Welcome / Login Banner on Cisco Unified Communications Manager that would display a customized message when a user logs into Cisco Unified Communications Manager. I would also call this as MOTD (Message of the Day). To configure Message

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Cisco UCCX CAD/CSD Network Error during Installation

Cisco UCCX CAD/CSD Network Error during Installation While installing Cisco Agent Desktop (CAD)or Cisco Supervisor Desktop (CSD) i encountered an error “Error: 1316: A network error occurred while attempting to read from the file C:\Users\Admin….. \Cisco Agent Desktop.msi. I had actually upgraded my UCCX Server

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Step by Step Lync Server 2013 Installation & Configuration

Step by Step Lync Server 2013 Installation & Configuration: Lync 2013 is a unified communications (UC) platform that integrates common channels of business communication and online meetings, including instant messaging (IM), presence, voice over IP (VoIP), voicemail, file transfers, video conferencing, web conferencing and email.

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Cisco CUCM or CUC DRS SFTP Backup Failed

Cisco CUCM or CUC DRS SFTP Backup Failed We know that taking backup regularly is very important and can be used to restore the data when Cisco Unified Communication Manager or Cisco Unity Connection fails to work or rebuild is required. So, we need to

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Upgrading VMware ESXi from 5.X to 6.X

Upgrading VMware ESXi from 5.X to 6.X Upgrading VMware ESXi from 5.X version to 6.X version is an easy task. You can upgrade it using CD/DVD drive or USB flash drive. In our last post, we installed VMware ESXi (https://www.uccollabing.com/2016/05/27/installing-vmware-esxi-on-bare-metal/) in case if you have

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Cisco CUCM WebDialer HTTP

Cisco CUCM WebDialer HTTP We have been using Desk Phones or Soft Phones to make calls but there is also an option to dial numbers from URL in Cisco Unified Communication Manager. This feature is called as Cisco WebDial. To use the WebDial Service, please