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Monthly Archives: March 2021

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Extension Mobility Cross Cluster (EMCC) – Configuration

Extension Mobility Cross Cluster (EMCC) – Configuration What is Extension Mobility Cross Cluster?  Extension Mobility enables you to login within the cluster (intra-cluster) whereas Extension Mobility Cross Cluster (EMCC) enables you to login from a home cluster to a phone at visiting cluster (inter-cluster). This

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Re-enable debugs on router reload – EEM Script

Re-Enable Debugs on Router Reload using EEM Script I was recently troubleshooting one issue and i ran some debugs on Cisco Voice Gateway and wrote the config by issuing the command “write memory”. Since the router received high call volume, the CPU spiked and the

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UCCX Integration with CUCM

UCCX Integration with CUCM In this document I will be sharing the steps for UCCX integration with CUCM. I used UCCX version 10.6 for this document which was available to me. It may not be possible for me to show you the snippets from all

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Cisco Unity Connection Audio File Format

Cisco Unity Connection Audio File Format Do you know the file format of Greetings that is uploaded/recorded into Cisco Unity Connection? If no, then this is the right post which will help you to know the File Format and Software which also can convert file

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Cisco IPMA – (Manager-Asssitant) – Shared Mode

Cisco IPMA – (Manager-Asssitant) – Shared Mode What is IPMA (IP Manager Assistant) – IPMA feature, is provided in a manager / assistant provides call-routing capabilities in an environment to work together more effectively with enhanced sub-features. Cisco IPMA has two modes – Shared Line

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UCCX No Teams available to show in CSD

UCCX No Teams available to show in CSD There are chances that when you login to Cisco Supervisor Desktop (CSD) and try to select team from Drop Down Menu but no team appears in the list. You may have to follow the below checks in

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Configuring Device Mobility Group CUCM

Configuring Device Mobility Group CUCM Cisco Unified Communications Manager helps to identify if a Phone is at it’s Home Location or Roaming Location. This can be identified by using a feature in CUCM which is called as Device Mobility. It helps user to roam between

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Cisco ISDN Switch Type IOS Commands Voice Gateway

Cisco ISDN Switch Type IOS Commands Voice Gateway For any ISDN Line to establish a Layer 1 connectivity, the switch type has to be defined and switch type is country specific. Sometimes when you taken an ISDN Connection from your service provider, they might not be

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Cisco Time of Day Call Routing CUCM

Cisco Time of Day Call Routing CUCM Time of Day Call Routing in Cisco Unified Communication Manager (CUCM) is design to route calls based on the time of day or day of week or month. It can be designed and configured in such a way that