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Monthly Archives: March 2021

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DOT/TRAI Regulations in India – OSP

DoT / TRAI / OSP – VoIP PSTN Regulations in India It’s been quite a long time since my last post. Today i am writing topic related to DoT/TRAI and OSP. The information present on this article may not be 100% accurate and this is

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Extension Mobility Cross Cluster (EMCC) – Configuration

Extension Mobility Cross Cluster (EMCC) – Configuration What is Extension Mobility Cross Cluster?  Extension Mobility enables you to login within the cluster (intra-cluster) whereas Extension Mobility Cross Cluster (EMCC) enables you to login from a home cluster to a phone at visiting cluster (inter-cluster). This

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Re-enable debugs on router reload – EEM Script

Re-Enable Debugs on Router Reload using EEM Script I was recently troubleshooting one issue and i ran some debugs on Cisco Voice Gateway and wrote the config by issuing the command “write memory”. Since the router received high call volume, the CPU spiked and the

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UCCX Integration with CUCM

UCCX Integration with CUCM In this document I will be sharing the steps for UCCX integration with CUCM. I used UCCX version 10.6 for this document which was available to me. It may not be possible for me to show you the snippets from all

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Cisco Unity Connection Audio File Format

Cisco Unity Connection Audio File Format Do you know the file format of Greetings that is uploaded/recorded into Cisco Unity Connection? If no, then this is the right post which will help you to know the File Format and Software which also can convert file

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Cisco IPMA – (Manager-Asssitant) – Shared Mode

Cisco IPMA – (Manager-Asssitant) – Shared Mode What is IPMA (IP Manager Assistant) – IPMA feature, is provided in a manager / assistant provides call-routing capabilities in an environment to work together more effectively with enhanced sub-features. Cisco IPMA has two modes – Shared Line

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Basic Definitions Relevant for UCCX for Beginners

Basic Definitions Relevant for UCCX for Beginners Though most of us viewing the posts are professionals having good experience in VoIP technology, however, I am creating the posts with basic stuffs so that beginners  have no difficulty when they start learning the technology. Below are

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Multi-Language Call Routing Unity Connection

Hello Everyone, Today, we are going to extend the call flow with a different requirement. Last Time the requirement was as follow. “We have CUCM v10.0 integrated with Cisco Unity. The requirement is – In case the customer knows the extension and dials in the