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Monthly Archives: December 2020

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Cisco Jabber logs analysis

It’s been quite a while since I have written something, so I thought to write on how to read the logs (jabber) for rookies. I am going to discuss the on-premise version: The most important of all in jabber are the SRV records must be

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What files make up a Virtual Machine?

What files make up a Virtual Machine? We do work on Virtual Machines on day-to-day basis and now it’s time to know the file types used by Virtual Machines. .vmx is Virtual Machine’s Configuration .vmsn is Virtual Machine’s running configuration Snapshot taken .log is Virtual Machine’s log files which

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Prepare Cluster for Rollback to Pre-8.0

Prepare Cluster for Rollback to Pre-8.0 When migrating IP Phones from clusters from 8.X on wards to 9.X /10.X /11.X versions, you may encounter issue with security files i.e., ITL files (Initial Trust List). which is a new security feature by default. The ITL files

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Extension Mobility Redundancy High Availability

Extension Mobility Redundancy High Availability We are using Extension Mobility to login to Cisco IP Phones, but have we configured redundancy for Extension Mobility? What if a Subscriber goes down? There are three ways to achieve Extension Mobility Redundancy or High Availability – I have

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Cisco UCCX IPPA Phone Agent One Button Login

Cisco UCCX IPPA Phone Agent One Button Login Have you configured One Button Login for Cisco IP Phone Agent Service (IPPA)? One button IPPA Service will allow you to login to Cisco IP Phone Agent service without entering the Name, Extension and Password. For One

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Choosing VMV7 vs VMV8 OVA Template

What is the difference between VMV7 vs VMV8 OVA Template? Have you ever wondered what is the difference between VMV7 and VMV8 (For example cucm_9.1_vmv7_v1.6.ova and cucm_9.1_vmv8_v1.6.ova? As per my understanding, i found the configurations to be almost similar between VMV7 and VMV8 like Number