Browse By

Monthly Archives: November 2020

uccollabing

Error while restoring CUCM, CUC or UCCX

Error while restoring CUCM, CUC or UCCX Have you ever face an issue “ERROR: At least one of the servers which was requested to be restored is not connected: CCX-PUB. This may be due to Master or Local Agent being down., Restore Completed…” while restoring

uccollabing

Change CUCM IP Address Cisco

Change CUCM IP Address Cisco Changing the IP Address in Cisco Unified Communication Manager sounds very easy but this most crucial part as it may end up in dbreplication failures where you might encounter issues like “Database Communication Error”.  So, we have to be very

uccollabing

Step by Step Cisco IM & Presence Configuration

Step by Step IM & Presence Configuration Are you looking to configure IM & Presence step by step? Do not worry, here are the steps that would help you to configure IMP from scratch. Assuming that you have already installed IM & Presence. Activating IM

No Thumbnail

Genesys PureConnect

Hi All What is Genesys Pure ConnectGenesys PureConnect is a hybrid call center solution that provides users with various tools and functionalities, which help them to manage their business operations and communications from a single integrated platform.The solution can be either be deployed on-premise or

uccollabing

Last Redirecting Number Voicemail Unity Connection

Last Redirecting Number Voicemail Unity Connection Recently i was asked a question on redirecting a voicemail. Here is the scenario and the solution. Scenario There are three users configured in Cisco Unified Communications Manager and Unity Connection. User A, User B and User C. User

uccollabing

RTMT Plugin Installation Error on Windows Machine

RTMT Plugin Installation Error on Windows Machine Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI

uccollabing

CUCM – Secure LDAP

Cisco Unified Communications Manager – Secure LDAP Expanding a little bit on our previous post CUCM LDAP Active Directory Integration-Sync and considering Microsoft advisory ADV190023 which makes Secure LDAP (LDAPS) mandatory, we will discuss the additional steps to configure Secure LDAP over port 636. Upload

uccollabing

Top and Most useful Cisco Voice IOS Commands

Top and Most useful Cisco Voice IOS Commands If you are working as a Voice Engineer or planning to learn Voice or may have an interview, the below list of commands are the ones which are most commonly used by Voice Engineers. These commands are

uccollabing

Cisco CUCM Meet-Me Password – PIN Protected

Cisco CUCM Meet-Me Password – PIN Protected Meet-Me configuration is Cisco Unified Communications Manager (CUCM) does not have PIN/Password authentication and people can dial the number and easily join a meet-me conference without getting authenticated. To make it password/pin protected, you need to have Cisco