Browse By

Monthly Archives: October 2020

uccollabing

Modifying License Mac on CUCM/CUC/UCCX/

Modify License MAC on CUCM, CUC or UCCX Do you want to modify the license mac for your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX? Here is the procedure to modify the license mac. First and the foremost, you need to

uccollabing

Failed to record name Cisco Unity Connection

Failed to record name Cisco Unity Connection While uploading greetings in Cisco Unity Connection call handlers using Media Master Applet, you might encounter the error “Failed to record name”. Even though you might have tried with different versions of java but you still receive the

uccollabing

CUAC Ports not Registering after CUCM Upgrade 11.5.1

CUAC Ports not Registering after CUCM Upgrade 11.5.1 We had to start our upgrade on the weekend. Cisco Unified Communications Manager (CUCM) and CUC (Cisco Unity Connection) upgrade from 11.0 to 11.5 version. Cisco Unified Attendant Console Advanced 11.0.1 was also present in the environment but it

uccollabing

When a DN becomes Inactive or remains Active?

When a DN becomes Inactive or remains Active? Do you know when does a directory number becomes “Inactive” or remains “Active” after you delete IP Phone or Disassociate Directory Number on Cisco Unified Communications Manager (CUCM)? Well, i am sure most of you are aware of

uccollabing

CCIE Collaboration Written – Question on LDAP

CCIE Collaboration Written – Question on LDAP There is a question which you may get when you write CCIE Collaboration Written. The question is on LDAP. Question: A User is an active user on Cisco Unified CM Deployment with fully functional LDAP synchronization and authentication to

uccollabing

Configuring Cisco Call Detail Record (CDR)

CDR Reporting? What is a CDR Report? CDR (Call Detail Record) – According to the definition given webopedia, in IP Telephony, a call detail record is a data record that contains information related to a telephone call, such as the origination and destination addresses of

uccollabing

CUCM Bulk Certificate Import Error – Bug CSCuy43181

CUCM Bulk Certificate Import Error – Bug CSCuy43181 In our last post we discussed about “Migrating ITL files between CUCM Clusters (article link shared below). You may encounter an error while importing the consolidated certificate “com.cisco.cpi.certMgmt.CertMgrException: java.io.IOException: Error decoding PKCS 12 input” which is a

uccollabing

Asterisk PBX as Voicemail for CUCM

Asterisk PBX as Voicemail for CUCM Configure Asterisk PBX as Voicemail Server for Cisco Unified Communications Manager (CUCM) which will use SIP Trunk Integration between the Asterisk and CUCM.  The callers can deposit voicemail if the extension is busy/unavailable/unregistered. The end users can also listen

uccollabing

Cisco CUCM or CUC DRS SFTP Backup Failed

Cisco CUCM or CUC DRS SFTP Backup Failed We know that taking backup regularly is very important and can be used to restore the data when Cisco Unified Communication Manager or Cisco Unity Connection fails to work or rebuild is required. So, we need to

uccollabing

Cisco CUCM WebDialer HTTP

Cisco CUCM WebDialer HTTP We have been using Desk Phones or Soft Phones to make calls but there is also an option to dial numbers from URL in Cisco Unified Communication Manager. This feature is called as Cisco WebDial. To use the WebDial Service, please