Troubleshooting MWI SIP Cisco Unity Connection When a SIP Integration is done between CUCM and Unity Connection, MWI sometimes fails to work. I feel SCCP is more easier to troubleshoot when compared to SIP. SCCP uses MWI Directory Numbers to turn ON and OFF Message
Add System Recordings or Greetings in Asterisk If you would like to setup IVR or Auto-Attendant for your organization in Asterisk/Elastix/FreePBX, you need to add recordings or greetings in your server which will be heard to the callers when they dial the IVR DID number.
Cisco TelePresence Management Suite throws an error which says “An error has occurred” when listing conference/meeting or viewing the endpoints in TMS. I tried to update java settings, java version and even tried using different browser but none helped. Later when explored more about the
Extensions Call Recording with Asterisk PBX Configuring Call Recording in Asterisk PBX for Inbound and Outbound Calls (Internal/External) is quite easier than any other recording applications like Mediasense or Calabrio Call Recording or Nice call recording. The reason being is call recording is an inbuilt
Configuring Cisco CUCM Hotdial or PLAR Private Line Automatic Ringdown (PLAR) or Hot-dial is a configuration done in Cisco Unified Communication Manager which is intended to dial a destination number automatically as soon as an IP Phone goes off hook. Mostly IP Phone with PLAR
Multi-Language Unity Connection Greetings, Busy, Unavailable Message Today, we are going to extend the call flow with a different requirement. Last Time the requirement was as follow. “We have CUCM v10.0 integrated with Cisco Unity. The requirement is – In case the customer knows the