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Monthly Archives: February 2020

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Force Cisco IP Phones to Fall into SRST Mode

Force Cisco IP Phones to Fall into SRST Mode Are you planning to do SRST Testing to ensure that Cisco IP Phones falls back into SRST Mode when there is a WAN Link failure? It is not recommended to plug out the WAN Link or

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Customize CUCM Login/Welcome Banner

Customize CUCM Login or Welcome Banner Configure Welcome / Login Banner on Cisco Unified Communications Manager that would display a customized message when a user logs into Cisco Unified Communications Manager. I would also call this as MOTD (Message of the Day). To configure Message

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Basic SRST Configuration (SCCP only)

Cisco SRST Configuration Survivable Remote Site Telephony (SRST) – It is a call processing backup mechanism that allows Cisco IP phones to register to a Cisco router locally during a WAN Failure. Let’s say you are connected to your Headquarter Site A remotely via Site

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Configuring Device Mobility Group CUCM

Configuring Device Mobility Group CUCM Cisco Unified Communications Manager helps to identify if a Phone is at it’s Home Location or Roaming Location. This can be identified by using a feature in CUCM which is called as Device Mobility. It helps user to roam between

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Virtual Machine VMware Tools Not Running (Not Installed)

Virtual Machine VMware Tools Not Running (Not Installed) When you are trying to upgrade VMware Tools, you might encounter an issue Vmware Tools Not Running (Not Installed). If you are encountering the above issue, follow the below procedure which will help you to resolve the

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Configure Automated Attendant IVR on Asterisk

Configure Automated Attendant IVR on Asterisk Configure Automated Attendant or IVR (Interactive Voice Response) on Asterisk/FreePBX/Elastix to handle inbound calls to your organization. This can be achieved easily but it needs little planning like – What would be the Business Hours Greetings that caller would