Browse By

Monthly Archives: January 2020

uccollabing

Cisco UCCX CAD/CSD Network Error during Installation

Cisco UCCX CAD/CSD Network Error during Installation While installing Cisco Agent Desktop (CAD)or Cisco Supervisor Desktop (CSD) i encountered an error “Error: 1316: A network error occurred while attempting to read from the file C:\Users\Admin….. \Cisco Agent Desktop.msi. I had actually upgraded my UCCX Server

uccollabing

Configure Music on Hold (MoH) for Asterisk

Configure Music on Hold  for Asterisk Configure Music on Hold on Asterisk/FreePBX/Elastix to allow music to be played when a call is on hold or call is on the Queue when no agents are available to pick the call. Configuration in Asterisk Login to Asterisk

uccollabing

Configuring Cisco Call Detail Record (CDR)

CDR Reporting? What is a CDR Report? CDR (Call Detail Record) – According to the definition given webopedia, in IP Telephony, a call detail record is a data record that contains information related to a telephone call, such as the origination and destination addresses of

uccollabing

Cisco Call Manager Express – SIP/SCCP Configuration

Cisco Call Manager Express – SIP/SCCP Configuration While testing further i had a thought of preparing a lab scenario where i have SCCP Phones and SIP Phones registered in the same CME and will initiate a call within the lab scenario. PS:- I have implemented

uccollabing

External Contacts in Cisco Jabber Directory

Hello Everyone, Wishing you a Happy New Year with the hope that you will have many blessings in the year to come. I wish for this year to have lesser disasters, less hate, less accidents and loads of love. Happy New Year and welcome 2016.

uccollabing

Cisco CUCM or CUC DRS SFTP Backup Failed

Cisco CUCM or CUC DRS SFTP Backup Failed We know that taking backup regularly is very important and can be used to restore the data when Cisco Unified Communication Manager or Cisco Unity Connection fails to work or rebuild is required. So, we need to

uccollabing

Cisco IP Communicator on Virtual Machine?

Cisco IP Communicator on Virtual Machine? Tried installing Cisco IP Communicator (CIPC) on Virtual Machine but received an error “no compatible audio device” or “There are No Compatible Sound Devices Installed on this Computer”. Relax, there is a solution to this issue which will help