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Monthly Archives: January 2020

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Step by Step Cisco IM & Presence Configuration

Step by Step IM & Presence Configuration Are you looking to configure IM & Presence step by step? Do not worry, here are the steps that would help you to configure IMP from scratch. Assuming that you have already installed IM & Presence. Activating IM

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CUCM Error – Exceeded timed threshold of 3600 seconds

CUCM Error – Exceeded timed threshold of 3600 seconds Are you facing an error which says: The installation has encountered a unrecoverable internal error. For further assistance report the following information to your provider. Command “/opt/cisco/install/bin/pmNormalizeGeneric/etc/opt/cisco/install/component_install_cmd-list” has exceeded timed threshold of 3600 seconds.  The system

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Cisco UCCX CAD/CSD Network Error during Installation

Cisco UCCX CAD/CSD Network Error during Installation While installing Cisco Agent Desktop (CAD)or Cisco Supervisor Desktop (CSD) i encountered an error “Error: 1316: A network error occurred while attempting to read from the file C:\Users\Admin….. \Cisco Agent Desktop.msi. I had actually upgraded my UCCX Server

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Configure Music on Hold (MoH) for Asterisk

Configure Music on Hold  for Asterisk Configure Music on Hold on Asterisk/FreePBX/Elastix to allow music to be played when a call is on hold or call is on the Queue when no agents are available to pick the call. Configuration in Asterisk Login to Asterisk

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Configuring Cisco Call Detail Record (CDR)

CDR Reporting? What is a CDR Report? CDR (Call Detail Record) – According to the definition given webopedia, in IP Telephony, a call detail record is a data record that contains information related to a telephone call, such as the origination and destination addresses of

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VSphere Mac-Address Change?

Change VSphere ESXi Mac-Address Want to change Mac-Address in VSphere ESXi? If yes, below are the easy steps provided to change the Mac-Address. Login to VSphere ESXi Ensure that the Virtual Machine is powered off before you attempt to change the Mac-Address Right Click the