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Monthly Archives: January 2020

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Step by Step Cisco IM & Presence Configuration

Step by Step IM & Presence Configuration Are you looking to configure IM & Presence step by step? Do not worry, here are the steps that would help you to configure IMP from scratch. Assuming that you have already installed IM & Presence. Activating IM

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CUCM Error – Exceeded timed threshold of 3600 seconds

CUCM Error – Exceeded timed threshold of 3600 seconds Are you facing an error which says: The installation has encountered a unrecoverable internal error. For further assistance report the following information to your provider. Command “/opt/cisco/install/bin/pmNormalizeGeneric/etc/opt/cisco/install/component_install_cmd-list” has exceeded timed threshold of 3600 seconds.  The system

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Cisco UCCX CAD/CSD Network Error during Installation

Cisco UCCX CAD/CSD Network Error during Installation While installing Cisco Agent Desktop (CAD)or Cisco Supervisor Desktop (CSD) i encountered an error “Error: 1316: A network error occurred while attempting to read from the file C:\Users\Admin….. \Cisco Agent Desktop.msi. I had actually upgraded my UCCX Server

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Convert Bulk LDAP Users into Local Users CUCM

Convert Bulk LDAP Users into Local Users CUCM In our last post, we learned how to convert LDAP users to Local Users via GUI and CLI. The GUI method is useful is useful when you have only few users and the CLI method was useful

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Configure Music on Hold (MoH) for Asterisk

Configure Music on Hold  for Asterisk Configure Music on Hold on Asterisk/FreePBX/Elastix to allow music to be played when a call is on hold or call is on the Queue when no agents are available to pick the call. Configuration in Asterisk Login to Asterisk

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Configuring Cisco Call Detail Record (CDR)

CDR Reporting? What is a CDR Report? CDR (Call Detail Record) – According to the definition given webopedia, in IP Telephony, a call detail record is a data record that contains information related to a telephone call, such as the origination and destination addresses of

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CUCM BAT Import Error 19145 An Alternate Number can only…

CUCM BAT Import Error : 19145 An Alternate Number can only be associated to directory number of line template Are you trying to import Phone.csv file using Bulk Administration Tool (BAT) in Cisco Unified Communications Manager (CUCM)? There are chances that you might hit an error

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When a DN becomes Inactive or remains Active?

When a DN becomes Inactive or remains Active? Do you know when does a directory number becomes “Inactive” or remains “Active” after you delete IP Phone or Disassociate Directory Number on Cisco Unified Communications Manager (CUCM)? Well, i am sure most of you are aware of

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Vsphere ESXI Host Yellow Triangle Warning?

Vsphere ESXI Host Yellow Triangle Warning? Are you seeing yellow triangle warning on ESXi hosts on vCenter? What could be the reason you are seeing those warning? Can these warnings be disabled? The reason you see the yellow triangle/exclamation mark on ESXi host is when you