Cisco UCCX Email Scripting – Emergency Number Lets continue further with UCCX Email Scripting. This post is related to email scripting where an emergency number is dialed like 911. This is basically to track the person and aware the owners (Like Administrator, Security Office, Managers
Cisco IPMA – (Manager-Asssitant) – Shared Mode What is IPMA (IP Manager Assistant) – IPMA feature, is provided in a manager / assistant provides call-routing capabilities in an environment to work together more effectively with enhanced sub-features. Cisco IPMA has two modes – Shared Line
Installation & Configuration of Expressway C & Expressway E – MRA I never worked on Expressway E and Expressway C in real time and hence I decided to setup it in lab. To setup it up, i had to create many virtual machines for Expressway
Change CUCM IP Address Cisco Changing the IP Address in Cisco Unified Communication Manager sounds very easy but this most crucial part as it may end up in dbreplication failures where you might encounter issues like “Database Communication Error”. So, we have to be very
Installing CUCM TSP Wave Driver Recently i was facing some issue in Cisco Unified Attendant Console and i had to uninstall “Cisco Unified Communications Manager TSP Wave Driver” and install it again. I follow the below procedure. To uninstall TSP Wave Driver – Login to
How to read Cisco Jabber Chat History and store it as a backup? Do you know that you can read jabber chat history and it can also be stored as a backup? You don’t need to copy chat history to a text file and save
Cisco Unity Connection – Products not supported on current hardware While installing Cisco Unity Connection from the Cisco Unified Communications Manager ISO like “Bootable_UCSInstall_UCOS_9.1.2.11900-12.sgn.iso” you might encounter an error “Products not supported on current hardware” or it might only allow you to install only Cisco
Cisco PLM – Security Error on CUCM CUC and CER Recently i was working on Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Emergency Responder (CER) and Prime License Manager (PLM) upgrade where i had to upgrade all the products from 11.0.x to 11.5.x . CUCM,
Cisco Jabber Auto Discovery Service – SRV Records Domain Name System (DNS) is now playing an important role in Unified Communications whether you are using Cisco Unified Communications Manager, Cisco Unity Connection. Cisco Contact Center Express, Cisco IM & Presence, Expressway C or Expressway E
Recover Cisco Corrupt IOS Router Image Cisco Router IOS Image Corrupted? Are you facing this issue? If yes, then here is a way you can recover/restore corrupted router ios image. Assumptions – You have physical access to the Router or you can take console using HyperTerminal