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Monthly Archives: November 2019

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Reset Elastix Web Admin Password

Reset Elastix Web Admin Password Sometimes after the installation of Elastix on server you might try to login to Web using Admin credentials which may fail but however SSH will work. To reset Admin Web password, you need to log into the server via console ,

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Cisco CME – Drop Conference when initiator Disconnects

Cisco CME – Drop Conference when initiator Disconnects Disconnect conference bridge when initiator drops from the conference call Have you ever been asked a question on Cisco Call Manager Express – How to configure Cisco CME in a way that when initiator of the conference disconnects/leaves

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Cisco CUCM Pause in Speed Dial

Cisco CUCM Pause in Speed Dial What is Pause in Speed Dial?  Well,  Pause in Speed Dial is a feature that allows user to configure Speed Dial on their IP Phones to reach destinations that requires manual intervention such as Voicemail Password, Meeting Access Code,

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Cluster ID Change – Cisco Unified Communications Manager

Cisco Unified Communications Manager Cluster ID Change Cluster ID parameter is an unique identifier for the clusters. By default the value for Cluster ID is set to “StandAloneCluster”. When configuring Extension Mobility Cross Cluster (EMCC) or Intercluster Lookup Service (ILS), cluster id has to be unique

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Codec Mismatch – How to troubleshoot with CDR Report

Codec Mismatch – How to troubleshoot with CDR Report We know there are various ways of troubleshooting issues related to codec but how do we troubleshoot if we do have access to CDR Reports only? Well, get the Calling Party Number, Called Party Number, Date

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Cisco Unity Connection Java Error

Cisco Unity Connection Java Error Hope you are doing well!! Are you facing java errors while uploading greetings into Cisco Unity Connection? Want an alternative to upload greetings? Good News!! There is a tool developed by ccierants and which has ease all the solution to

Cisco TMS

Cisco TMS – An error has occurred!

Cisco TelePresence Management Suite throws an error which says “An error has occurred” when listing conference/meeting or viewing the endpoints in TMS. I tried to update java settings, java version and even tried using different browser but none helped. Later when explored more about the

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Cisco CDR Report Analysis

Analysis of Cisco CDR Report Now let’s talk more into dept and now its time to explore the CDR fields. I will share examples and will try to explain the records as well. Follow the below screenshot and i will go one after another.  First

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3rd Party BIB Recording – On-Net Calls not Recorded

3rd Party BIB Recording – On-Net Calls not Recorded I encountered an issue where CUCM 9.2.1 integrated with the 3rd Party BIB Recording System, where some on-net calls can’t be recorded in the same site. I got the solution to fixed the issue. Solution: Collect

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CUCM Bulk Certificate Import Error – Bug CSCuy43181

CUCM Bulk Certificate Import Error – Bug CSCuy43181 In our last post we discussed about “Migrating ITL files between CUCM Clusters (article link shared below). You may encounter an error while importing the consolidated certificate “com.cisco.cpi.certMgmt.CertMgrException: java.io.IOException: Error decoding PKCS 12 input” which is a