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Monthly Archives: August 2019

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Configure H323 Gatekeeper

A Gatekeeper is an H.323 device that provides services like Address Translation, Bandwidth Management, Accounting and Dial Plans that helps to centralize in order to provide scalability. Let’s say, you have 5 sites with different dial-patterns/plans and you might want to route the calls, imagine

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Cisco IP Phone Serial Grabber Tool

Cisco IP Phone Serial Grabber Tool Do you just want to collect Cisco IP Phone Serial Number and update your inventory? If yes, then there is a tool which works for Cisco Unified Communication Manager as well as Cisco Call Manager Express. This works great

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Configure Call Handler Cisco Unity Connection

Configure Call Handler Cisco Unity Connection Call Handlers in Cisco Unity Connection is a feature which provides services like IVR where the calls are handled and routed in an efficient manner. Basically Call Handler serves many purposes like answer the call, greet the caller, provide

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Extension Mobility Cross Cluster (EMCC) – Troubleshooting

Troubleshooting Cisco EMCC While configuring EMCC, i came across few issues while trying to login to EMCC service. Thank God Cisco has been creating documents for configuration and troubleshooting. It is very helpful while troubleshooting as it comes along with all the reason codes which

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Remote Bulk Login Logout Tool Cisco Extension Mobility

Remote Bulk Login Logout Tool Cisco Extension Mobility Remote Bulk Login Logout Tool helps to Login or Logout from Cisco IP Phones (Extension Mobility) in bulk remotely within few minutes. There are certain scenarios like new implementation of site, where the Phones are deployed in

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Prepare Cluster for Rollback to Pre-8.0

Prepare Cluster for Rollback to Pre-8.0 When migrating IP Phones from clusters from 8.X on wards to 9.X /10.X /11.X versions, you may encounter issue with security files i.e., ITL files (Initial Trust List). which is a new security feature by default. The ITL files

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Installing or Upgrading to UCCX 10.6.1 SU1?

Installing or Upgrading to UCCX 10.6.1 SU1? Are you trying to upgrade UCCX from X version to 10.6.1 SU1 or doing a Fresh Install of 10.6.1 SU1? If yes, then be cautious about the error you may receive while installing or upgrading the UCCX Subscriber.