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Monthly Archives: July 2019

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UCCX Simple Holiday Script

UCCX Simple Holiday Script When creating a script in UCCX,  we need to ensure that the holiday prompts are played when there are some national holidays in the country/state. For example – Christmas, New Year, Independence day including some festivals celebrated in the country/state. The below

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How to configure Single number reach ?

Configure Single Number Reach (SNR) Cisco Unified Mobility application known as Mobile Connect, commonly called Single Number Reach (SNR), provides Cisco Unified Communications users with the ability to be reached via a single enterprise phone number that rings on both their IP desk phone and

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CUCM Error – Exceeded timed threshold of 3600 seconds

CUCM Error – Exceeded timed threshold of 3600 seconds Are you facing an error which says: The installation has encountered a unrecoverable internal error. For further assistance report the following information to your provider. Command “/opt/cisco/install/bin/pmNormalizeGeneric/etc/opt/cisco/install/component_install_cmd-list” has exceeded timed threshold of 3600 seconds.  The system

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Installing VMWare ESXi 5.X on bare metal

Install Vmware ESXI on bare metal VMware ESXi is a bare metal hyper-visor from VMware . ESXi is a software which has to be installed onto physical servers and on top of ESXi, Virtual Machines are installed/configured. Before installing ESXi, you need to follow the compatibility matrix

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Configure Intercom lines

Intercom is a type of line which combines both speed dial and a phone line functionality respectively. It allows the callee to place the call on a predefined destination. The called destination auto answers the phone with mute activated in speaker phone mode, regardless of

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When a DN becomes Inactive or remains Active?

When a DN becomes Inactive or remains Active? Do you know when does a directory number becomes “Inactive” or remains “Active” after you delete IP Phone or Disassociate Directory Number on Cisco Unified Communications Manager (CUCM)? Well, i am sure most of you are aware of