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Monthly Archives: June 2019

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H323 Gatekeeper – RAS Messages

Hello All, H323 RAS Messages exchanged between the endpoints and the Gatekeeper. In the last post, we configured the Gateway (CME) and Gatekeeper. Today, let’s discuss about the RAS Messages exchanged between the endpoints and the Gatekeeper. Gatekeeper Discovery GRQ (Gatekeeper_Request) A message sent by

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CUCM, Cisco Unity Connection, UCCX Root Access

Get Root Access to your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX. There are many advantages of having root access to the system but there are some dis-advantages also unless you know what you are doing with your root access. Root

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Configure Read-Only Access Cisco Unity Connection

Configure Read-Only Access Cisco Unity Connection When working customers, some customer may ask you to give some of their employees Read-Only access for Cisco Unity Connection.  This access will be very basic access similar to Help Desk users. The privilege given to the user will

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Native Prompt Recording (Greetings Administrator) with UCCX

Native Prompt Recording (Greetings Administrator) with UCCX We have been using Cisco Unity Connection for recording/changing of a Greeting via phone remotely (Greeting Administrator), the same way we can use Cisco UCCX for recording such prompts/greetings.  The script is quite simple and easy to configure.