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Monthly Archives: June 2019

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Licensing in CUCM – Various Types of Licensing

Various types of Licensing in Cisco Unified Communications Manager (CUCM) Few days ago i came across this topic of Licensing(Prime License manager) in CUCM and i found  it itself is whole realm.  Firstly what is licensing and why actually it is important and what are

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H323 Gatekeeper – RAS Messages

Hello All, H323 RAS Messages exchanged between the endpoints and the Gatekeeper. In the last post, we configured the Gateway (CME) and Gatekeeper. Today, let’s discuss about the RAS Messages exchanged between the endpoints and the Gatekeeper. Gatekeeper Discovery GRQ (Gatekeeper_Request) A message sent by

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CUCM, Cisco Unity Connection, UCCX Root Access

Get Root Access to your Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) or UCCX. There are many advantages of having root access to the system but there are some dis-advantages also unless you know what you are doing with your root access. Root

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Cisco PLM – Security Error on CUCM CUC and CER

Cisco PLM – Security Error on CUCM CUC and CER Recently i was working on Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Emergency Responder (CER) and Prime License Manager (PLM) upgrade where i had to upgrade all the products from 11.0.x to 11.5.x . CUCM,

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Force Cisco IP Phones to Fall into SRST Mode

Force Cisco IP Phones to Fall into SRST Mode Are you planning to do SRST Testing to ensure that Cisco IP Phones falls back into SRST Mode when there is a WAN Link failure? It is not recommended to plug out the WAN Link or

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DRF Backup or Restore Failure CUCM or CUC

DRF Backup or Restore Failure CUCM or CUC You may at times receive an error “109-Unable to transfer the tar file over SFTP channel as currently configured SFTP server does not support output stream” while taking Backup or Restore in Cisco Unified Communication Manager or

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Configure Read-Only Access Cisco Unity Connection

Configure Read-Only Access Cisco Unity Connection When working customers, some customer may ask you to give some of their employees Read-Only access for Cisco Unity Connection.  This access will be very basic access similar to Help Desk users. The privilege given to the user will