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Monthly Archives: May 2019

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Extensions Call Recording with Asterisk PBX

Extensions Call Recording with Asterisk PBX Configuring Call Recording in Asterisk PBX for Inbound and Outbound Calls  (Internal/External) is quite easier than any other recording applications like Mediasense or Calabrio Call Recording or Nice call recording. The reason being is call recording is an inbuilt

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Cisco CDR Reporting Tool Automated

Cisco CDR Reporting Tool Automated When you are working on the CDR Dump either for reporting or troubleshooting, are you tired of converting Signed Integers to an IP Address or referring to the cause codes again and again and do your analysis? I have created

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CD/DVD Drive1 (Connecting…) VMWare Console

CD/DVD Drive1 (Connecting…) VMWare Console Recently i was trying to mount ISO file from local disk to VM Console using CD/DVD Drive and it got stuck saying Connecting but it never got connected. Even i tried closing the console and re-opened it but all in

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Python Script to Extract Call Record from Cisco CDR

Python Script to Extract Call Record from Cisco CDR There is a python script written by Steve Campbell which extracts Call Detailed Record (CDR) for an extension using Python Script.  Extraction of the record is quite simple and faster. The only drawback i see at this

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2015 in review

The WordPress.com stats helper monkeys prepared a 2015 annual report for this blog. Here’s an excerpt: The concert hall at the Sydney Opera House holds 2,700 people. This blog was viewed about 29,000 times in 2015. If it were a concert at Sydney Opera House,

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Configuring Standard Local Route Group CUCM

Configuring Standard Local Route Group CUCM Standard Local Route Groups(sLRG) is a feature which helps in reducing the complexity and maintenance of the numbering dial plan when you have a large number of locations/sites. It can be used in a scenario where the dial plan

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RTMT Plugin Installation Error on Windows Machine

RTMT Plugin Installation Error on Windows Machine Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI

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Inter-cluster BLF over SIP Trunk

Intercluster BLF over SIP Trunk Recently we have configured Intra-Cluster BLF and now lets configure Inter-Cluster BLF so that we can monitor a device in remote cluster. To configure this, we need to follow the below. (Assuming that Partition, CSS, Route Pattern, Device Pool, Region,

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Hunt Pilot Real Time Monitoring Tool

Hunt Pilot Real Time Monitoring Tool Hunt Pilot Real Time Monitoring helps in monitoring various information like queue calls abandoned, number of calls in queue, longest call waiting, line group members available etc in real time. To monitor it, you need to have RTMT (Real Time