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Monthly Archives: April 2019

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3rd Party BIB Recording – On-Net Calls not Recorded

3rd Party BIB Recording – On-Net Calls not Recorded I encountered an issue where CUCM 9.2.1 integrated with the 3rd Party BIB Recording System, where some on-net calls can’t be recorded in the same site. I got the solution to fixed the issue. Solution: Collect

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Recover Cisco Corrupt IOS Router Image

Recover Cisco Corrupt IOS Router Image Cisco Router IOS Image Corrupted? Are you facing this issue? If yes, then here is a way you can recover/restore corrupted router ios image. Assumptions – You have physical access to the Router or you can take console using HyperTerminal

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UCS C220 M3 Cache Degraded

On Sunday I was watching a football match in my house and suddenly i realized that the Call Manager started to have some issues. The RTMT was showing high use CPU on Subscriber: I checked the vmware and I could see the VMware Tools not

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How to collect packet capture from Cisco IP Phone

Collecting Packet Capture from Cisco IP Phone There are instances that you might be asked to collect packet capture from Cisco IP Phone or I would say that you may need the packet capture for your own troubleshooting and learning purposes. For example : You

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Cisco VG224 FXS Port Unknown

Cisco VG224 FXS Port shows Unknown While working on VG224, the device shows all ports as unknown status on Call Manager.   This issue is found rarely, but you have some steps to diagnostic: network connectivity, protocol, voice ports. In my case, the VG is

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Configuring Extension Mobility in CUCM

Configuring Extension Mobility in CUCM Today let’s configure Extension Mobility as a service in Cisco Unified Communication Manager. What is Extension Mobility? Cisco Extension Mobility allows users to access their Cisco Unified IP Phone configuration such as line appearances, services, and speed dials from other

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Cisco Unified Communications

Hello Everyone, This is my first post and i hope i will continue this further and will try to put my best efforts to make it never ending and interesting post. I will try to gather stuffs from the real scenarios where i faced many

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Singlewire Informacast Installation

Singlewire Informacast Installation InformaCast is an advance notification system which will provide notifications as well as emergency notifications to employees via Cisco IP Phones, Speakers, ad-hoc audio, text to IP Phones etc. This product is owned by SingleWire. To start with the installation, below are

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Configuring Cisco CUCM Hotdial or PLAR

Configuring Cisco CUCM Hotdial or PLAR Private Line Automatic Ringdown (PLAR)  or Hot-dial is a configuration done in Cisco Unified Communication Manager which is intended to dial a destination number automatically as soon as an IP Phone goes off hook. Mostly IP Phone with PLAR

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SIP Trunk Integration with CUCM and CUC

SIP Trunk Integration with CUCM and CUC Configure or Integrate SIP Trunk with CUCM (Cisco Unified Communication Manager) and CUC (Cisco Unity Connection).  A traditional way to integrate Unity Connection with CUCM is using SCCP but in this post, we will use SIP for integration.

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Electrical Engineer CCNA Collaboration CCNA Voice CCNA R&S. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. I have 5 years of experience working in Telephony Multivendor Projects. I am also 3 years of experience working in Support and implementation about Cisco Collaboration platforms: UCS server, UCM, Cisco Unity, Presence Server, Jabber, Gateway. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. If you need to contact me, please you can writte me.

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CCNA Routing and Switching
Am a technology enthusiast. I work in network support providing support with implementation, maintaining and precisely troubleshooting the infra.
Realm of collaboration makes me want to learn and face new challenges more and more.