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Monthly Archives: April 2019

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Cisco IP Phone Inventory

Cisco IP Phone Inventory Collect Cisco IP Phone inventory details like Mac-Address, Serial Number, Firmware Version or Port Details easily. Have you guys been in a situation where you have been asked to pull out IP Phone Inventory like Mac-Address, Serial Number of IP Phones,

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3rd Party BIB Recording – On-Net Calls not Recorded

3rd Party BIB Recording – On-Net Calls not Recorded I encountered an issue where CUCM 9.2.1 integrated with the 3rd Party BIB Recording System, where some on-net calls can’t be recorded in the same site. I got the solution to fixed the issue. Solution: Collect

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Recover Cisco Corrupt IOS Router Image

Recover Cisco Corrupt IOS Router Image Cisco Router IOS Image Corrupted? Are you facing this issue? If yes, then here is a way you can recover/restore corrupted router ios image. Assumptions – You have physical access to the Router or you can take console using HyperTerminal

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Installing Cisco Unified Attendant Console

Installing Cisco Unified Attendant Console Installation of Attendant Console is quite easy and can be done within 30-45 minutes but configuring Attendant Console may take an hour if you don’t encounter any issues. Before installation, please ensure the following: IIS is Installed on your Windows

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UCS C220 M3 Cache Degraded

On Sunday I was watching a football match in my house and suddenly i realized that the Call Manager started to have some issues. The RTMT was showing high use CPU on Subscriber: I checked the vmware and I could see the VMware Tools not

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How to collect packet capture from Cisco IP Phone

Collecting Packet Capture from Cisco IP Phone There are instances that you might be asked to collect packet capture from Cisco IP Phone or I would say that you may need the packet capture for your own troubleshooting and learning purposes. For example : You

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Cisco VG224 FXS Port Unknown

Cisco VG224 FXS Port shows Unknown While working on VG224, the device shows all ports as unknown status on Call Manager.   This issue is found rarely, but you have some steps to diagnostic: network connectivity, protocol, voice ports. In my case, the VG is

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CUCM LDAP Active Directory Integration-Sync

CUCM LDAP Active Directory Integration-Sync Are you trying to Install Active Directory Lightweight Directory Services on Windows Server? Want to configure LDAP (Lightweight Directory Access Protocol) to sync users from LDAP directory to Cisco Unified Communications Manager? Follow the below steps – Installing Active Directory

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Greetings for Invalid/Deleted Extension CUCM/CUC

Greetings for Invalid/Deleted Extension CUCM/CUC Do you want to customize a Voicemail Message/Greeting for an outside callers when they call a number in an organization which is not configured in Cisco Unified Communications Manager? Example – One of the Customer wants to reach out to a

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Electrical Engineer CCNA Collaboration CCNA Voice CCNA R&S. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. I have 5 years of experience working in Telephony Multivendor Projects. I am also 3 years of experience working in Support and implementation about Cisco Collaboration platforms: UCS server, UCM, Cisco Unity, Presence Server, Jabber, Gateway. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. If you need to contact me, please you can writte me.

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CCNA Routing and Switching
Am a technology enthusiast. I work in network support providing support with implementation, maintaining and precisely troubleshooting the infra.
Realm of collaboration makes me want to learn and face new challenges more and more.