UCCX Simple Holiday Script

Hello All,

When creating a script in UCCX,  we need to ensure that the holiday prompts are played when there are some national holidays in the country/state. For example – Christmas, New Year, Independence day including some festivals celebrated in the country/state.

The below script is the simplest way to create a holiday script but however the recommended way is to use XML when creating holiday script.

So the script looks like –

Start > Accept the call > Check today’s date > If today’s date is matching with the holiday dates in a given list then play holiday prompt else route the call to the Queue.

Below is the screenshot of the script.




To download the script, click here

Hope this helps!

UCCX Simple Holiday Script was last modified: September 15th, 2016 by Administrator
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