Hello All, Time of day call routing is very much required either you use a contact center environment or non contact center environment. If you are not using CC environment, you can do Time of Day cal routing using Cisco Unified Communications Manager or Cisco Unity Connection. If you use CC environment, life becomes easier… Read More

UCCX Simple Time of Day Call Routing was last modified: October 24th, 2016 by Administrator

Hi All, Time of Day Call Routing in Cisco Unified Communication Manager (CUCM) is design to route calls based on the time of day or day of week or month. It can be designed and configuredĀ in such a way that the calls are handled during business hours and outside business hours in an efficient manner.… Read More

Cisco Time of Day Call Routing CUCM was last modified: January 30th, 2016 by Administrator